Collections Specialist - TEKsystems

Description:

The Collections Specialist position is a key customer service and internal support role responsible for being a mentor and partner to other Collections Specialists, as well as taking on more complex customer accounting work.

• Collections Specialist will work on and manage specific customer accounts to collection on past due payments. (looking for someone who has commercial/company account collections vs individual collections).
• Run and format daily queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports
• Create and provide account balance spreadsheet with specialized reporting parameters
• Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
• Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
• Ensure all work performed on customers' accounts are notated daily and updated in the financial system for management to review if needed
• Be a resource to Collections Specialists questions about processes, archived information locations, and applications
• Mentor and hands-on support to Collection Specialists partnered with you

Skills:

microsoft excel, collections accounts receivable

Additional Skills & Qualifications:

Looking for someone who is a self-starter

2 year of experience in Finance, Collections, or Accounts Receivable

Professional communication via phone and email

Intermediate working knowledge of all Microsoft software applications, specifically Excel formulas and formatting (needs someone with Pivot Tables & VLOOKUPS)

Oracle knowledge is a plus

Transportation or Logistics collections experience is a plus

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.