Collections Specialist - Creative Financial Staffing

Business-to-Business Collections Specialist



Join Our Fun and Dynamic Team!



Job Description:

Ready to dive into a role where your knack for communication and detail can shine? We're on the lookout for a motivated and detail-oriented Business-to-Business Collections Specialist to join our vibrant team. This is your chance to manage our accounts receivable process and play a key role in our financial success. If you excel in a fast-paced environment and love working in a collaborative and supportive setting, we want you!

• Client Engagement: Contact and engage with business clients to collect outstanding payments.
• Discrepancy Resolution: Resolve billing and payment discrepancies with finesse.
• Account Monitoring: Keep an eye on accounts to identify delinquent payments and initiate appropriate actions.
• Relationship Building: Develop and maintain positive relationships with clients to facilitate smooth payment collections.
• Dispute Investigation: Investigate and resolve payment disputes and issues promptly.
• Communication: Prepare and send collection letters and follow-up emails with a friendly yet professional touch.
• Record Maintenance: Maintain accurate records of all collection activities.
• Team Collaboration: Collaborate with the accounting and sales teams to ensure proper account reconciliation.
• Reporting: Provide regular reports on collection activities and progress to management.
• Process Improvement: Identify process improvements and suggest strategies to reduce outstanding debts.

• Education: High school diploma or equivalent; bachelor's degree in finance or a related field is a plus.
• Experience: Proven experience in business-to-business collections or a similar role.
• Skills: Strong negotiation and communication skills, both written and verbal.
• Problem-Solving: Exceptional problem-solving abilities.
• Tech-Savvy: Proficiency in Microsoft Office and accounting software (e.g., QuickBooks).
• Time Management: Excellent time management and organizational skills.
• Independence: Ability to work independently and as part of a team.
• Attention to Detail: Attention to detail and accuracy in record-keeping.
• Knowledge: Knowledge of relevant laws and regulations related to collections is a plus.

• Exciting Environment: Be part of a dynamic team where your contributions are valued and celebrated.
• Growth Opportunities: Enjoy opportunities for growth and development within our organization.
• Positive Impact: Work in a company that makes a positive impact on the community.
• Onsite Collaboration: Experience the vibrant team atmosphere in person, fostering better collaboration and camaraderie.

Ready to bring your collections expertise to a fun and supportive team? Apply now and take the next step in your career journey with us! This is an onsite position, so get ready to engage directly with our amazing team and clients.