Collector I - Shell Federal Credit Union

M/T/W/F: 9:15 AM - 6 PM, Thurs 9:15 AM - 6:30 PM

& Rotational Saturdays: 8:45 AM - 12:45 PM

*Rotational 10:15 AM - 7 PM Week...

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Skills

Experience:

Three to five years of similar or related experience.

Education / Training:

High school diploma or general education degree (GED).

Candidate will have successfully completed the following Star Module on-line training courses:

1.) Financial Counseling for Members

2.) Communications and Telephone Skills

3.) Member Service: Exceeding Expectations

4.) Members Services Track

Job Requirements:

Must possess professional verbal communication skills.

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.

Work involves extensive personal contact with others and/or is usually of a personal and sensitive nature.

Proficient computer skills, including working knowledge of the MS Office Suite.

Accuracy with numbers and attention to detail.

Perform all work within established policies and procedures.

Ability to work in an open-concept workspace/environment

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds.

Working Conditions

Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.

In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This organization uses E-Verify® in its hiring practices to achieve a lawful workforce.