College Retention Specialist - East Side house SETTLEMENT

College Retention Specialist

Department 

Post-Secondary Pathways 

Site/Location

337 Alexander Ave, ...Education / Experience:

Must be currently attending college in New York City (Completed at least one year of college preferred)

High school diploma or GED, AA degree in education or human service-related field a plus.

Excellent verbal communication skills. Bi-lingual (English/Spanish) preferred but not required. Must be a “people person.”

Experience with grassroots information dissemination strategies. Previous outreach experience in urban communities helpful. 

Knowledge of, and familiarity with, institutions and people from the overall Washington Heights and  Mott Haven neighborhoods highly preferred.

Must be self-directed and organized.

Basic computer skills necessary.

Must clear fingerprinting and background check

Competencies

Problem Solving/ Analysis

Communication Proficiency

Customer Service

Public/Community Relations

Teamwork Orientation

Expected Work Schedule 

This role is a full-time position expected to generally work Monday through Friday, 8:30 a.m. to 4:30 p.m. Workdays/hours subject to change based on ESH's needs.

Required Clearances

COVID Vaccine – As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date

Supervisory Responsibility 

None. 

Work Environment

Business casual. This job operates in a school office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel

Minimal expected for this position outside of local travel between worksites. 

Physical Demands

The physical demands described here represent those that an employee must meet to successfully perform this job's essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. This role is generally a sedentary role; however, some sorting/filing is required. Requirements include the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered.  

We are an Equal Opportunity Employer

AAP/EEO Statement 

ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.