Collision Center Coordinator - Grossman Chevrolet Nissan Geo Inc
Old Saybrook, CT 06475
About the Job
We are seeking a highly motivated individual who is personable and energetic, and willing to handle challenging situations. The successful candidate will be open to learning and have a strong work ethic. This is a full-time position with substantial growth potential for the right-minded individual looking to launch their career in the collision industry.
Grossman Chevrolet Nissan is a family-run dealership with a positive work environment. We have a zero-tolerance policy for disrespectful behavior and treatment of others. Come join our team and be a part of something great!
Basic duties include but not limited to:
Answering phones
Heavy customer contact via phone and email
Insurance inquiries
Light accounting
Frequent movement between office and shop or office to main building
Must Have:
Ability to be in a shop environment; this includes but not limited to dust, odors, loud noises
Be accurate, motivated and proactive
Have great memory recall
Ability to multitask without being easily overwhelmed
Basic computer literacy
Phone etiquette a must
Able to work in a fast paced environment
Be willing to use your phone for damage photos
What you will be doing:
- Setting up estimate and repair appointments and confirmations
- Opening repair orders, collating documents for customer drop off and office routing.
- Claims handling-obtaining claim information from customers prior to drop off, calling insurance companies for copies of estimates, supplements,request review of repairs and payment information and status.
- Light accounting-monthly review of A/R to ensure all payments have been received and applied before the month's end. Balancing repair orders to reflect the final repair estimate.
- Parts-receive and check in. Entry into invoicing system as well as entry into estimating system and place a status on the parts for technicians to see. Mirror match parts with technicians to eliminate repair delays and parts auditing
- Taking photos of damage on estimating app
- Setting up sublet vendors when the time is appropriate
- Organizing and bringing morning work to accounting
Our employee benefits include:
Health, Vision and Dental Benefits
401K
Employee discount
Paid vacation and accrued sick time
Life insurance
Equal opportunity employer
Must Have:
Must have a valid driver's license and have a clean driving record
Excellent communication skills
Must be a team player with integrity
Source : Grossman Chevrolet Nissan Geo Inc