Commercial Account Manager - Radiant Digital

Title: Commercial Account Manager

Location: Vienna, VA : Onsite

Responsibilities:

• Technology especially telecom, Banking, Oil and Gas experience highly desired

• Building and maintaining relationships: Developing strong relationships with commercial clients is key to the job. This involves regularly interacting with clients, understanding their needs, and working to meet those needs.

• Identifying opportunities: The

• Developing Sales

• Providing excellent customer service: The Commercial Account Manager must ensure that clients receive exceptional customer service. This includes responding to inquiries promptly, addressing concerns, and managing expectations.

• Coordinating with internal teams: The Commercial Account Manager must work closely with internal teams, such as sales, marketing, and practice development, to ensure that the company is delivering the best possible solutions to its commercial clients.

• Negotiating contracts: The Commercial Account Manager will negotiate contracts with commercial clients, including pricing and terms of service.

• Staying up-to-date on industry trends: The Account Manager should stay up-to-date on industry trends and changes in regulations that could impact the company's relationship with commercial clients.

• Managing administrative tasks: The Account Manager will be responsible for managing administrative tasks such as tracking client activity, maintaining client records, and reporting on key metrics.

• Other tasks to support:

• Support events, including company-hosted events, client events, conferences

• Conduct market research to understand demand and the competitive environment within the

• Manage departmental budget and expenditures

• Oversee the department, including team management and mentorship

• Report to senior leadership on a regular basis, with a strong focus on quantifiable results and return-on-investment