Commercial Education Specialist - Johnson and Johnson
Raynham, MA 02767
About the Job
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
The Commercial Education Specialist (Sports) is responsible to implement the learning strategy and educational programs that support the commercial business objectives. He/She is responsible for supporting "new hire sales rep" training and certification, online learning platform strategy and implementation, and Challenger sales model design, implementation, and support. This will be achieved through strong sales/clinical/customer knowledge along with exceptional collaboration and teamwork with cross-functional partners including Marketing, Sales, external Faculty, and other education teams.
Key Responsibilities:
- Market and Industry Knowledge: Understand and apply market, industry, and competition to shape Sports Commercial Education strategy and content.
- Business Acumen: Understand and apply industry sales knowledge with the ability to collaborate with Marketing and Sales to ensure strategy to relevant sales model (Challenger) execution is followed.
- Training Facilitation: Lead and conduct learning in live, virtual, and self-guided formats aligned with our learning strategy.
- Training Design: Provide comprehensive digital, sales, and ongoing training content to the sales team focused on applicable sales model, soft tissue and capital equipment products, and supplementary appropriate learning capabilities.
- Communication: Proactively lead on-going learning communication and follow-up with field sales team, functional partners, and vendors to accurately assess, address, promote, and build on learning opportunities.
- Trend Awareness: Maintain a keen understanding of training trends, developments and best practices and use metrics and feedback to drive necessary changes in curriculum.
- Product and Sales Knowledge: Deep selling skills, soft-tissue and capital products, and market knowledge to shape and drive consistent / best-in-class end-to-end approach for Commercial Education
- Ensure process simplification: Create ongoing and sales learning process that is easy to understand, learn and use to increase organization engagement.
- Faculty engagement: Recruit, develop and engage with faculty in key/prioritizes specialties as appropriate.
- Customer Insights: Acquire and translate customer insights into adult ongoing learning offerings designed to address unmet needs.
- Program Design: Develop and execute prioritized programs that align to organizational needs.
- Technology: Understand and utilize existing and new technology to effectively integrate and reinforce key learning concepts throughout the learning continuum.
- Global collaboration: Support global regions as needed.
- Vendor Engagement: Oversee vendor engagements to ensure training meets Johnson & Johnson's expectations and initiatives.
- Skill Development: Develop individual skills to become more effective in training, developing people, coaching, communicating, and team building.
- Course Support: Support Sports Foundations, Advanced, Master and local, regional, and national programs as necessary.
- Industry Research & Analysis: Recommend new approaches, techniques and ideas that will assist the sales representative in meeting and exceeding sales objectives.
- People Leadership (if available): Guide, coach, and lead direct report(s), fostering their professional development and enhancing team performance through effective mentorship and support.
Education:
- Bachelor's Degree required, MBA preferred
- Minimum 3-5 years successful experience in Clinical Sales, Capital Sales, Marketing, or other relevant business experience focusing on at least one, major product platform and related procedures
- Field Sales Trainer, Senior or Executive Sales Consultant, or a current member of the FSLDP (Field Sales Leadership Development Program)
- Expert selling skills
- Collaboration and teamwork skills
- Project leadership, problem solving, and time management skills
- Ability to convey value proposition to all levels of key stakeholders across a facility
- Excellent oral, written and presentation communication (virtual & in-person)
- Knowledge of Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures.
- Excellent computer skills with Microsoft Office, Apple, and virtual applications.
- Expertise in sales force effectiveness tools and learning tools
- Overnight travel may be required up to 25%, including international
- Ability to lift 30 lbs
- Must be willing and able to work in office from our Raynham, MA office
At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.