Commercial Escrow Assistant - Workway

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

We are looking for a Commercial Escrow Assistant for our title company client, who will provide general administrative assistance to the Commercial Escrow Operations, as well as, customer service support to customers, vendors, and employees.responsible for specific duties listed below.

Specific responsibilities include but are not limited to:

• Answering the telephone
• Computer administrative support, including business correspondences (emails, letter, and memos), distributing mailing, preparing Federal Express packages and mail deliveries, and assisting with special projects when required.
• Assisting the Escrow Officer in ordering payoffs, HOA documents, title work, funding/shipping files, preparing policies and duties in preparing the files for closing.

• Answers phone in a timely, courteous manner.
• Directs calls to appropriate person, giving caller a choice of holding or voicemail if person requested is on phone or unavailable.
• Greets customers in a courteous manner and offers refreshments as needed.
• Immediately notifies closers/assistants when customers arrive for closing.
• Signs for courier deliveries and notifies closers/assistants promptly.
• Promptly notifies marketing representatives for contract pickups.
• Distributes calendar for closing schedule.
• Keeps reception area/conference rooms clean
• Contacts vendors and orders coffee, bottled water and soft drinks as needed.
• Replenishes cold drinks and bottled water in cooler at the end of the day.
• Assists marketing with projects as needed (mail outs, etc.)
• Assisting the Escrow Officer in preparing files for closing Order title work, taxes, HOA documents, payoffs and any documentation needed for the file.
• Receipt contracts and deposit earnest money
• Set up new files
• Send out title commitments, taxes and wiring instructions to lenders, agents and buyer and sellers
• Answer phone calls and emails when Escrow Officer is not available
• Assist in helping Escrow Officer with returning calls and emails
• Promptly notifies marketing representative for contract pickups
• Funding and shipping of files after closing
• Policy preparation after closing
• Assists marketing with projects as needed (mail outs, etc.)
• Will be required to perform escrow tasks on the company’s RamQuest system (training provided)

• Experience in customer service, clerical or administrative support work
• Experience as a Commercial Escrow Assistant
• Proficient in Microsoft Office Suite and Outlook.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status , or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.