Commercial HVAC/R and Hot Side Technician (Food Service Equipment) - Nextech
Mission Viejo, CA
About the Job
Overview
Overview:
We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.
As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!
Role:
Under the general guidance from the Area Service Manager (ASM), the Commercial Food Service Equipment (FSE) Technician must be skilled in cleaning, adjusting, and repairing systems. This role is responsible for performing fieldwork in the installation, maintenance, modification, overhaul, service, and repair of commercial food service equipment. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. In addition, the Commercial FSE Technician must be patient and have excellent organizational and troubleshooting skills. This may also include assisting with customers' questions.
All Technicians are expected to promote our Company's core beliefs regarding quality service and fair-minded business solutions, by providing a relationship of trust that provides loyalty, satisfaction, and assurance to our clients. All Technicians must foster a positive experience and healthy outcome for our clients and Company as a whole.
Benefits:
Min CompensationUSD $30.00/Hr. Max CompensationUSD $45.00/Hr. Responsibilities
Overview:
We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.
As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!
Role:
Under the general guidance from the Area Service Manager (ASM), the Commercial Food Service Equipment (FSE) Technician must be skilled in cleaning, adjusting, and repairing systems. This role is responsible for performing fieldwork in the installation, maintenance, modification, overhaul, service, and repair of commercial food service equipment. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. In addition, the Commercial FSE Technician must be patient and have excellent organizational and troubleshooting skills. This may also include assisting with customers' questions.
All Technicians are expected to promote our Company's core beliefs regarding quality service and fair-minded business solutions, by providing a relationship of trust that provides loyalty, satisfaction, and assurance to our clients. All Technicians must foster a positive experience and healthy outcome for our clients and Company as a whole.
Benefits:
- Company Vehicle
- Dispatched from home daily
- Paid Port to Port
- Tool Allowance
- Paid Training
- Paid Ongoing Training
- Excellent Health Insurance options including a FREE employee only option
- Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
- FREE life insurance equal to your annualized pay rate
Min CompensationUSD $30.00/Hr. Max CompensationUSD $45.00/Hr. Responsibilities
- Provides the highest level of customer service, technical ability, and quality to our customers
- Installs, trouble shoots, repairs, and calibrates commercial food equipment
- Performs preventative maintenance and makes recommendations regarding parts changes or system overhaul
- Must be available to work nights or weekends on 24-hour on-call emergency duty on rotating basis, per on-call schedule to service emergency needs of our customers
- Observes additional maintenance needs requiring attention and reports those to the appropriate supervisor
- Reports safety concerns to immediate Field Supervisor, Service Coordinator/Dispatcher or Service Manager
- Consults with customers regarding problems or issues discovered while servicing their equipment
- Obtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and supplies
- Travels to job sites in assigned service areas and works with Service Coordinator/Dispatcher to ensure schedule is maintained and delays are properly communicated to customers
- Assists in evaluating new and existing customer accounts
- Coordinates scheduled start and stop time with Service Coordinator/Dispatcher
- Uploads each electronic work order before moving to the next assignment
- Organizes all work details (work performed, service recommendations, parts used, etc.) and completes an accurate work order for billing and payroll purposes
- Ensures that all manual and electronic work orders, along with misc. paperwork/receipts is submitted at the completion of each day's work
- Works closely with the assigned Service Coordinator/Dispatcher to make sure customers' needs are being fulfilled to their expectation and in a timely manner
- Maintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per week
- Maintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessary
- Diagnoses diverse service issues, obtains any replacement parts, repairs systems to manufacturer's recommendations, and be able to fully explain what the issue is and what is
Source : Nextech