Commercial HVAC Technician - The Contractor Consultants

Join Paragon Mechanical as a Commercial HVAC Technician - Drive Excellence in HVAC Solutions!

Job Title: Commercial HVAC Technician

Company Name: Paragon Mechanical

Salary: $40.00 - $50.00 /hr

Full Job Description

We are seeking a skilled Commercial HVAC Technician to join Paragon Mechanical. In this role, you will leverage your expertise to troubleshoot, diagnose, and resolve HVAC issues for our clients in both residential and commercial environments. You will ensure that our customers can maintain optimal performance of their systems, deliver outstanding technical support, and contribute to the overall success of Paragon Mechanical by upholding our high standards of service and satisfaction.

Who we are: 

Paragon Mechanical is a leading provider of HVAC and hot water solutions in the Chicago area, serving both residential and commercial clients. Known for its expertise in heating, air conditioning, and tankless water heaters, Paragon Mechanical prides itself on delivering exceptional, high-quality service. With a focus on expert advice rather than sales pressure, the company ensures that every project, regardless of size, receives the same level of dedication and care. By offering customized, just-in-time inventory, Paragon provides brand-new, tailored equipment to meet customers' specific needs.

• Provide Technical Support: Communicate effectively with clients, listen to their concerns, diagnose HVAC system issues, and provide solutions to ensure smooth operation.
• Troubleshoot Technical Issues: Analyze and resolve HVAC problems, identifying root causes to prevent recurrence and ensure long-term system reliability.
• Document Customer Interactions: Keep accurate records of client interactions, technical resolutions, and service reports in company systems.
• Stay Current on Industry Trends: Continuously enhance technical skills and product knowledge by keeping up with industry developments and attending training sessions.
• Adhere to Policies and Procedures: Follow all company guidelines related to technical support, customer service, and safety protocols.
• Collaborate with Team Members: Work closely with other technicians to troubleshoot complex issues and contribute to improving overall service processes.
• Escalate Issues: When necessary, escalate unresolved issues to senior technicians or management, ensuring prompt and effective resolution.
• Provide Product Knowledge: Educate clients about the features, benefits, and best practices of HVAC systems to optimize system usage and efficiency.
• Monitor and Report on Technical Issues: Track and identify patterns in technical issues to provide insights for process improvements.
• Provide Training and Support: Assist with training customers or junior team members to enhance their understanding of HVAC systems and maintenance.
• Customer Satisfaction: Provide clear explanations about the work performed and ensure high customer satisfaction through post-service follow-ups and feedback.

• Proven experience as an HVAC Technician, with a focus on commercial systems.
• Technical knowledge of HVAC systems, components, and troubleshooting processes.
• Ability to read and interpret blueprints, technical manuals, and diagrams.
• Strong problem-solving and analytical skills to diagnose and resolve HVAC issues.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills for record-keeping and project management.
• Physical ability to lift heavy equipment and work in confined spaces or at heights.
• Familiarity with HVAC tools, materials, and safety standards.

• Work is performed both indoors and outdoors, including commercial and residential sites.
• May require working evenings, weekends, or overtime hours based on client needs.

• Health Insurance Options
• Retirement Plan Options
• Paid Time Off
• Career Growth Opportunities
• Work Life Balance
• Company and Team Events
• Performance or Annual Bonuses
• Continued Training and Certifications
• Company Vehicle Mileage Reimbursement

• 8 hour shift
• Monday to Friday

• Paragon Mechanical proudly serves a wide range of locations in and around the Chicago area