Commercial Insurance Customer Service Representative - Primary Location

*** Candidate must have an Active Property and Casualty License to be considered ***

Robert T Newsome Insurance Agency LLC has been serving the community since 1980, originally founded by my father. I took over the agency in 2017 after his passing, and we continue to build on his legacy with our motto: We are not just selling insurance but building relationships for life. Our agency is like a family, and we foster a team-oriented environment with long-term staff who have been with us for 15-25 years. Faith is important to us, and we even have a Chaplain available for support. If youre looking for a workplace with a true sense of family, teamwork, and purpose, this is the place for you.

We are seeking a Commercial Insurance Customer Service Representative to join our close-knit team. This role offers a base salary ranging from $35,000 to $55,000, with bonus opportunities available. Employees love the family atmosphere, helpful management, and the offices central location. We offer 100% paid health insurance after 90 days and a retirement plan with up to 3% match. You'll be joining a supportive team where long-term relationships and work-life balance are valued. Plus, there's the potential for career progression if youre interested in transitioning into a producer role.

If youre a dedicated professional ready to contribute to a company that values relationships and teamwork, wed love to hear from you. Join the Robert T Newsome Insurance Agency LLC and become part of a legacy that continues to thrive. Apply today!

Opportunities available at Lakeland, Fl and Orlando, FL locations

Salary Range: $35000 - $55000 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends off

• Quote new commercial insurance business and service existing accounts.
• Complete insurance applications and submit them to carriers.
• Process Certificates of Insurance (COI) and handle invoicing.
• Directly communicate with clients to gather necessary information and maintain relationships.
• Explain coverage options and policy details to clients in a clear and understandable manner.
• Handle customer inquiries, changes, and renewals efficiently.
• Ensure accuracy and thoroughness in documentation and account management.

• Candidate must have an Active Property and Casualty License to be considered.
• Proficient in Microsoft Excel and insurance management software (Nexsure knowledge is a plus).
• Experience with quote raters is preferred.
• Ability to work in a fast-paced environment.
• Trainable and flexible, with strong attention to detail.
• Excellent communication and customer service skills.