Commercial Lines Account Manager - Primary Location

Join Chase Clarke Stewart & Fontana Insurance Agency, a dedicated and client-focused team operating out of Holyoke, Massachusetts. Our commitment to excellence in service has been the cornerstone of our success, and we are on the lookout for a Commercial Lines Account Manager who shares our passion for helping clients. In this role, you will become an integral part of our agency, providing support and insights to our commercial clients while ensuring their insurance needs are met effectively. You will thrive in a collaborative environment where positivity and nurturing client relationships is paramount. Your expertise in commercial lines will enable us to deliver tailored insurance solutions that not only protect but also empower our clients to grow their businesses. If you are eager to make a difference and want to work in-house with a friendly team, this position is perfect for you!

Health Insurance

Dental Insurance

Mon-Fri Schedule

Retirement Plan

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Responsibilities

Client Management: Build and maintain strong relationships with commercial insurance clients to ensure their needs are met and expectations exceeded.

Policy Review: Regularly review and assess client policies to suggest improvements and ensure adequate coverage.

Quote Preparation: Prepare and present insurance quotes tailored to individual client requirements and budget constraints.

Problem Resolution: Address and resolve any issues or inquiries from clients promptly and effectively, maintaining a high standard of customer service.

Collaboration: Work closely with underwriters and other team members to facilitate the best solutions for clients.

Compliance: Ensure all policies and practices meet state and federal regulations while keeping up-to-date with industry developments.

Experience: Prior experience in commercial lines insurance is required.

Licensing: Must hold a valid Massachusetts Property and Casualty Insurance License.

Communication Skills: Excellent verbal and written communication skills are essential.

Customer Focus: Strong commitment to providing exceptional customer service and fostering positive client relationships.

Detail-Oriented: Must have strong organizational skills and attention to detail.

Team Collaboration: Ability to work effectively within a team environment while contributing to agency goals.