Commercial Lines Manager - Gpac

Job Title: Commercial Lines Insurance Team Manager

About Us:

We are a leading provider of insurance solutions, committed to delivering exceptional service and tailored coverage to our clients. Our team thrives on innovation, integrity, and excellence. We are seeking a dynamic and experienced Commercial Lines Insurance Team Manager to lead our commercial lines department and drive our success to new heights.

Job Summary:

The Commercial Lines Insurance Team Manager will oversee and manage a team of insurance professionals specializing in commercial lines. This role requires a strategic thinker with strong leadership skills, a deep understanding of commercial insurance products, and a proven ability to drive team performance and client satisfaction.

Key Responsibilities:

• Leadership & Management:

  • Lead, mentor, and develop a team of 8 - 12 commercial lines account managers and CSR's.
  • Conduct regular performance reviews and provide feedback to team members.
  • Foster a collaborative and high-performance work environment.

• Client & Policy Management:

  • Oversee the development, implementation, and management of commercial insurance policies.
  • Ensure high levels of client satisfaction through exceptional service and timely resolution of issues.
  • Develop and maintain strong relationships with clients, carriers, and brokers.

• Operational Efficiency:

  • Monitor and improve team workflows and processes to enhance efficiency and accuracy.
  • Ensure compliance with industry regulations and company policies.
  • Manage and resolve complex or escalated insurance claims and issues.

• Strategic Planning & Development:

  • Collaborate with senior management to develop and implement strategic goals and initiatives for the commercial lines department.
  • Analyze market trends and adjust strategies to meet changing client needs and industry developments.

Qualifications:

• Bachelor’s degree in Business, Insurance, or a related field (or equivalent experience).
• Minimum of 5 years of experience in commercial lines insurance, with at least 2 years in a leadership role.
• Strong knowledge of commercial insurance products, market trends, and industry regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage a team, drive performance, and achieve departmental goals.
• Relevant insurance licenses and certifications are preferred.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive company culture.
• Innovative and forward-thinking work environment.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their experience and qualifications to todd.vanvugt@gogpac.com or give me a call at (605) 799 - 2261 . Please include “Commercial Lines Insurance Team Manager Application” in the subject line.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.