Commercial Lines Sales - WesBanco Bank, Inc.

SUMMARY:

Acts as an intermediary between insurance companies and commercial customer insurance buyers. Advises and recommends insurance policies that best meet the customer’s needs. Produces new commercial business and grows existing relationships.

CERTIFICATES, LICENSES, REGISTRATIONS:

* Property and Casualty Insurance license in all appropriate states or license must be obtained within 90 days of hire.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Banking and Insurance are highly regulated industries and this position will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to conduct and the work that will be performed. Additionally, all assigned compliance training must be completed in a timely manner.

* Completes prospecting, cold calling and networking through outside community activities for purposes of building a client pipeline and book of business.

* Receives and acts on referrals from other lines of business within the bank as well as generates referrals back to those lines of business.

* Negotiates coverage pricing and conditions to meet client needs. This includes requesting coverage additions, changes and amendments, as well as preparing and reviewing documents such as proposals, quotes, submissions, spreadsheets, insurance documents and other materials.

* Utilizes technology and software applications including agency management systems, document management systems and workflows. Includes coordinating and communicating client service needs, directing and assisting team members as needed.

* Reviews proposals and policy documents for quality assurance requirements in accordance with proper procedures.

* Responds to internal and external service inquiries and take ownership to provide problem resolution.

* Complies with policies and procedures and adheres to service standards and timelines.

* Other duties may be assigned.

OTHER REQUIREMENTS:

* Previous experience with Agency Management Systems.

* Working knowledge of Internet and Microsoft Office products including Word, Excel, PowerPoint and Outlook.

* Ability to read analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

* Ability to write reports, business correspondence, and procedure manuals.

* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

* Must possess basic mathematical skills and understand basic mathematical calculations.

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES:

* Professional appearance and presentation.

* Good time management skills.

* Detail oriented with good organizational skills.

* Ability to be self-motivated and an independent self-starter.

* Strong proofreading skills.

* Must be self-driven to maintain the level of knowledge required to provide the highest professional level of advice and counsel to the insured while managing all aspects of business account servicing.

* Ability to communicate both verbally and in writing with personnel at all levels. Includes strong telephone, presentation, as well as facilitation and customer service skills.

* Team player with a positive outlook.

* Ability to work autonomously and perform well under pressure. Includes the ability to operate efficiently in a fast paced, high-volume environment as well as set and meet deadlines.

* Strong decision making and negotiation skills.

* Ability to recognize and preserve confidentiality.

* High school diploma or GED required. Bachelor's degree preferred.

* Minimum three years of experience in sales or customer service, or minimum of two years of experience in Insurance sales and service, preferred.

* Insurance Designations, such as CISR (Certified Insurance Service Representative), CIC (Certified Insurance Counselor) or ACSR (Accredited Customer Services Representative) a plus.

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OTHER QUALIFICATIONS:

* Active and familiar with the market and business community within which the representative will operate.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled