Communications Engineer at AKKODIS

Our direct client has an opportunity for a Communications Engineer supporting their end client located in San Francisco, CA.

Seeking an experienced specialist to support the team that manages NEC PBX systems, Cisco TelePresence systems, and Mobile Device Management application. The ideal candidate should be able to research, design, implement, manage, and support all Cisco telepresence systems, NEC PBX and supporting servers, and MDM servers and endpoints. The candidate will be dedicated to supporting these systems but will be required to support other operational tasks as needed.
Must be able to work collaboratively with excellent verbal and written communication skills among diverse teams.
 

Salary: Up to 130k

*Onsite position in San Fran, CA 
*Active Directory a must have
*Financial asset management/investment management experience a huge plus

• Daily operational support when requested by the manager

• Maintains up-to-date documentation for all related processes

• Performs work in a customer service oriented manner and maintains a professional approach regarding all matters

• Remains adaptable and flexible in acceptance of changes in techniques and procedures

• Support maintenance of existing systems

• Support helpdesk team as required

• Collaborate with the security team to harden systems

• Support effort to upgrade or replace systems as required

• Create and maintain supporting documentation

Support Mobile Device Management application

• Provide daily administrative support for MobileIron (current solution)

• Troubleshoot and resolve server and endpoint issues

• Support the maintenance and management of MobileIron servers at multiple locations

• Perform MobileIron failover testing

• Assist effort to upgrade or replace existing MDM solution if required

• Assist in the Creation and maintenance of supporting documentation

Minimum Qualifications

• 5-7 years of experience supporting systems and/or devices

• Two of three of the following requirement

  • Minimum 2 years working with Cisco TelePresence

  • Minimum 2 years experience with MobileIron or similar Mobile Device Management applications i.e. Airwatch, Good technology, Intune, Jamf, etc..

  • Minimum 2 years managing and supporting NEC PBX systems 

• Good working knowledge of server and desktop operating systems 

• Good oral and written communication skills and demonstrated ability to document and present configuration and design documents to team when requested

• Professional work environment, in both dress code and behavior

Education:

• Bachelor’s degree in IT or related field preferred

 Training and Certifications:  Desirable certifications include (Not Required)

• Cisco Certified Specialist - Collaboration Core

• Solutions Expert (MCSE)

• Microsoft Certified Professional (MCP)

 Benefits include paid time off, medical/dental/vision and other offerings

Pay Details: $130,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance