Communications Manager from System One
Broken Arrow, OK 74012
About the Job
Corporate Communications Manager
LOCATION: Columbus, OH
SCHEDULE: Hybrid // Work from Home Two Days a Week
PURPOSE OF POSITION:
The Corporate Communications Manager is the “reporter of the business.” This person is an excellent storyteller and writer, someone who can engage others, and a key collaborator who shapes the corporate communications strategy. This role will support the company's cross-functional partners by developing and activating internal messaging and strategies, while ensuring alignment to the company's mission, vision, principles, and brand.
TASKS AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
KNOWLEDGE, SKILLS, ABILITIES:
MINIMUM EDUCATION/EXPERIENCE:
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LOCATION: Columbus, OH
SCHEDULE: Hybrid // Work from Home Two Days a Week
PURPOSE OF POSITION:
The Corporate Communications Manager is the “reporter of the business.” This person is an excellent storyteller and writer, someone who can engage others, and a key collaborator who shapes the corporate communications strategy. This role will support the company's cross-functional partners by developing and activating internal messaging and strategies, while ensuring alignment to the company's mission, vision, principles, and brand.
TASKS AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
- Identifies and capitalizes on opportunities to promote and positively represent the organization through internal communication, specifically aligning to feedback from employees and ensuring senior leaders are well-informed on strategies and messaging.
- Participates in the design and execution of the companywide communication strategy, in addition to supporting philanthropy and sustainability strategies.
- Prepares, develops, and implements crisis communications.
- Maintains and owns all communication channels and platforms, intranet sites, TV signage, and emailing platforms. Manages efficient posts/emails as needed and handles removal and/or archival of expired or outdated content. Responsible for tracking and measuring the effectiveness of the site (e.g., employee usage, open rates, etc.).
- Builds strong relationships with all levels of the organization when evaluating communication needs.
- Develops content and initiates editorial development, follow up, and measurement within an established deadline.
- Elevates various business units through the orchestration of celebratory weeks and/or events highlighting employee stakeholder groups.
- Actively participates in functional leadership meetings as a trusted thought partner.
- Seeks to have a deep understanding of the communications preferences for each business unit's employees.
- Participates on special project teams.
KNOWLEDGE, SKILLS, ABILITIES:
- Advanced ability to listen and understand, analyze, interpret, and strategize.
- Experience with supporting all levels of leadership and the ability to flex from strategic to tactical when needed.
- Ability to influence through words; strong listener who can capture the voice of leaders and translate accordingly.
- Ability to be a trusted partner with employees in supported business units.
- Superior verbal, written, and editing skills with a passion for storytelling.
- Ability to write quickly and clearly and adhere to deadlines when applicable.
- Advocate for the company culture, employee engagement, and weaving values throughout messaging.
- Excellent writing and grammatical skills and ability to adapt to an industry-specific style guide.
- Ability to use tact and professionalism including in times of extreme stress.
- Ability to think creatively.
- Ability to adapt, adjust and respond to difficult questions and issues.
- Ability to create, implement, and apply a budget.
MINIMUM EDUCATION/EXPERIENCE:
- Bachelor’s degree in Communications, Journalism, Public Relations, Marketing or related fields or equivalent work experience.
- 7+ years' progressive experience in communications, aviation, change management, or equivalent.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
