Communications Officer- Protective Services - Nationwide Children's Hospital

Communications Officer - Protective Services 

The Protective Services Communications Officer provides professional support to internal and external customers in a manner which meets or exceeds defined department objectives. Receives and transmits emergency and urgent information via radio, computer, and telephone to Protective Services personnel. This position will work in a team environment to maximize individual and team performance.

Schedule: 1:45pm-10:15pm (Full Time, Benefits Eligible)

Location:

611 E Livingston Ave

Columbus, Ohio 43205

United States

Why Nationwide Children's Hospital?:

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here,Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 16,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

• Documents designated communications or events in the incident reporting system.
• Answers all emergent and non-emergent calls while prioritizing them.
• Monitors CCTV cameras, access control systems, and dispatches the appropriate teams to any issues found.
• Dispatches the appropriate parties to incidents that occur on or surrounding NCH campus.
• Notifies Protective Services officers of incoming helicopters and EMS.
• Acts as a liaison for employees and visitors by providing information regarding a visitor’s visitation at NCH or an employee’s day to day activities.

Education:
• Minimum education level of High School diploma.
• Prefer Associate’s Degree from an accredited institution and/or equivalent law enforcement/military experience and training.

Skills:
• Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications.
• Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status in order to enforce policies. The ability to intervene in interpersonal conflict consistently and equitably.
• Excellent customer services skills.
• Ability to multi-task.
• Ability to write legibly.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet