Communications Specialist at Leidos

Description

Program Summary:
The Defense Enclave Services contract will unify the DoD Fourth Estate Defense Agencies and Field Activities’ (DAFAs) common use information technology systems, personnel, functions, and program elements under the direction of DISA’s Fourth Estate Network Optimization program office. It will unify the DAFAs on a common, modernized network architecture, DoDNet, to provide mission services focused on enhanced user experience, improved security, and network reliability.

The Communications Specialist will be a member of the Customer Experience team and will develop high quality, accurate, and user-friendly communications for a large set of customers, stakeholders and leadership. They will apply best practices in communications, organizational change management, and customer relationship management to enhance the migration experience for all users. The candidate will collaborate with customers, users, project managers, leadership and subject matter experts to obtain in-depth understanding of the technical content to successfully execute communications campaigns.

CLEARANCE REQUIREMENT: 

•Must have an ACTIVE SECRET or above clearance required. (US Citizenship required)

Primary Responsibilities:

• Develop project communications including formal communications plans, execute, and deliver project communications to help prepare users for upcoming changes.
• Support migration efforts with the development and distribution of a wide range of products that may include customer emails, newsletters, briefings, program informational materials, customer migration guides, and content for senior leadership.
• Establish metrics for measuring the success of communications initiatives.
• Ensure documentation and editing support includes checks for accuracy and consistency in organization, style, readability, and accessibility based on the medium.
• Initiate, plan, execute, and report on tasks independently.
• Convey complex technical information in a clear and simple manner.
• Use tools including the MS Office suite, collaboration tools such as MS Teams and SharePoint, as well as Adobe Creative Suite.

Basic Qualifications:

• BA degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience.
• DoD SECRET or above clearance required.

Preferred Qualifications:

• Experience working in an IT environment
• Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders
• Advanced writer and editor
• Understanding of change management methodologies
• Ability to translate complex technical subject matter into user-friendly communications
• Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint
• Strong technical aptitude
• Proven ability to handle multiple projects simultaneously with multiple audiences and against a deadline
• Outstanding interpersonal skills, including the proven ability to work across different audiences, personalities, and experience levels

DISADES

External Referral Eligible

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.