Communications Systems Specialist II - Abacus Technology

Abacus Technology is seeking a Communications Systems Specialist to provide audio and video teleconference support for Fort Johnson.  This is a full-time position.

• Provide specialized system engineering services and operational support for communication systems, including data, voice, and video applications.
• Support the installation, maintenance, troubleshooting, and optimization of VoIP/VoSIP technology, utilizing industry best practices and tools such as Call Manager and Unified Communications systems.
• Provide technical support for VoIP networks, system upgrades, and equipment procurement while ensuring compliance with DOD/Federal acquisition processes.
• Provide O&M support for new, existing, and future VoIP/VoSIP systems, including Call Manager and Avaya Session Border Controller (SBC) services.
• Install, configure, troubleshoot, and maintain enterprise network devices, including layer 2 and 3 switches, routers, and in-line encryption devices.
• Manage and maintain Call Managers, Gatekeepers, and Gateway equipment across networks, ensuring optimal performance and capacity for VoIP traffic.
• Conduct analysis of network characteristics, document communication system requirements, and develop integration and transition plans.
• Support planning related to communication systems interface, frequency threats, signal processing, and COMSEC key management.
• Inspect communication facilities, troubleshoot connectivity issues, and design alternative architectures to address system shortcomings.
• Develop and maintain circuit-level VoIP diagrams, provide trend analysis, and recommend solutions to prevent future system degradations.
• Ensure cybersecurity compliance by providing accurate VoIP diagrams and supporting NetOps capabilities to manage VoIP/VoSIP functions.

3+ years experience in system engineering services for communication systems, with a focus on data, voice, and video applications.  Bachelor’s degree in a related field desired.  Must be Security+ certified.  Cisco Certified Network Professional - Voice (CCNP-Voice) or Cisco Certified Specialist certifications (Collaboration Core, Call Control & Mobility) are desired.  Familiar with DOD/Federal system acquisition management processes and methodologies.  Must be detail oriented and have excellent problem-solving and analytical abilities.  Strong communications skills and the ability to work professionally with all levels of an organization.  Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled