Community-Based Crisis Support Specialist - Seneca Family of Agencies

Overview

Seneca Family of Agencies is seeking a dedicated professional to provide critical support and intervention for youth and families in crisis. As a Crisis Support Specialist, you will provide crisis and connective services to youth and families who are experiencing significant psychological, emotional, and behavioral problems that are interfering with their well-being in spaces including but not limited to client homes, community spaces, etc. You will conduct assessments of needs, safety planning, and crisis intervention services as needed. As a Crisis Support Specialist, you will work alongside a treatment team, including clinicians, counselors, and peer/family partners to help deliver services. Apply now and be a driving force in creating lasting change and support for those in need!

ABOUT THE MOBILE RESPONSE TEAM (MRT)

Seneca's MRT program provides proactive early intervention before crises escalate to divert youth from more restrictive interventions. Our team consists of mental health professionals dedicated to same-day crisis intervention for youth facing immediate crises and ensures that families receive coordinated care and access to long-term services. The Mobile Response Team's overarching goal is to prevent suicide, minimize unnecessary psychiatric hospitalizations, decrease police involvement, and reduce the criminalization of mental health. This program specifically caters to low-income and at-risk community members, offering assistance to youth with Medi-Cal or no insurance. These crisis intervention services are provided in homes, schools, and various community locations. You will respond to each crisis as a team, never going out alone, while collaborating with fellow community partners that work to serve our youth.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide therapeutic crisis intervention and stabilization, risk assessment, and collaboration in times of acute crisis.
• Provide case management services to ensure the successful transition of clients and their families to community-based resources.
• Provide services to client that focus on skill building in all life domains.
• Cultivate and maintain relationships with community members and providers.
• Aid in care planning and consultation to team members on clinical issues, as well as casework issues, as appropriate.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Complete clinical documentation appropriate to the MHRS credential, including but not limited to assessments, treatment planning, etc.
• Participate in providing emergency on-call response as scheduled.

Qualifications

REQUIRED

• Mental Health Rehabilitation Specialist (MHRS) certification eligibility, as defined by:
  • Bachelor's degree + 4 years' experience working with children/youth and families with complex and enduring needs in a mental health setting.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.
• Own vehicle and current automobile insurance.
• Proof of up-to-date COVID-19 vaccination.

PREFERRED

• Bilingual in English/Spanish.

SKILLS OF AN IDEAL CANDIDATE

• Ability to effectively work with a diverse population and workforce.
• Strong organizational, time management, and writing skills.
• Ability to work effectively as part of a multidisciplinary team.

Schedule

• Full-time
• Maintain a flexible schedule that includes early mornings, evenings, and occasional weekends as needed.

Benefits

• Starting at $33.82 - $36.32 per hour.
  • Actual salary is dependent on creditable experience above the minimum qualifications for the role.
  • Additional compensation provided upon passing bilingual language proficiency exam.
• 5 weeks of Paid Time off and 11 Paid Holidays.
• Relocation assistance may be available.
• Comprehensive employee benefits package, including:
  • Medical, dental, vision and chiropractic coverage and partially paid premiums for dependents.
  • Long-term disability, family leave, and life insurance.
  • 50% paid premiums for dependents.
  • 403b Retirement Plan.
  • Employer-paid Employee Assistance Plan.
• Seneca is a Public Service Loan Forgiveness certified employer.
• Training stipend and professional development opportunities.
• Opportunities to develop specialized skills, including clinical supervision and evidence-based practices.
• Abundant promotional opportunities across the agency in California and Washington.