Community / Client Accountant Manager (VBFL2024-7664) - RealManage

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The Client Accounting Manager will report directly to the V.P. of Accounting.

JOB RESPONSIBILITIES:

1. Supervision of Portfolio Accountants:
   
   • Review ALL monthly financial packages for accuracy.
   • Assist Portfolio Accountant with complex projects, special assessments, etc.
   • Hold bi-weekly staff meetings, develop and distribute agenda to discuss current events.
   • Supervise year-end compilation, review, audit, and tax preparations. Ensure all reports and taxes are completed in a timely manner
     
     
2. Supervision of AR / Customer Care:
   • Review and approve estoppel certificates. Ensure accuracy and timeliness.
   • Review ownership transfers and payments received from closing.
   • Review remote deposit / lockbox details to ensure accuracy.
   • 1^st point of escalation for upset customer. If necessary, elevate further to VP.
     
     
3. Client On-Boarding
   • Majority of on-boarding to be handled by VP. Provide assistance as directed.
   • Assign portfolio accountant for new client.
   • Review / discuss new client with portfolio accountant after on-boarding handoff to understand expectations and timeline for additional transition-related items.
   • Oversee 30-60 day transition closely with portfolio accountant to ensure all items transitioned appropriately. (Beginning GL Balances, A/R Balances, bank accounts at South State, Strongroom Setup, etc.)
     
     
4. Portfolio Accounting
   
   • Preparation of monthly financial statements (including supplemental schedules).
   • Bank account reconciliation of all community association accounts on a monthly basis.
   • Invoice processing and payment disbursement to vendors.
   • Fielding questions related to community association financial matters.
   • Assisting in the investment of community association surplus funds.
     
     
5. Miscellaneous / General:
   • Create budget templates.
   • Assign, re-assign employees in Strongroom. Create accounts for new employees. Conduct short training session.
   • Conduct employee reviews for staff under supervision.
   • Coordinate pack up of YTD financial records.
   • Coordinate annual 1099/1096 filings for all clients.
   • Serve as an ambassador of corporate culture and growth by leading by example. 
   • Read and comply with the RealManage and Keystone Property Management Group Employee Handbooks.
   • Follow all Policies and Standard Operating Procedures as directed by Management.
   • Perform and or participate in any range of special projects, tasks and other related duties/tasks as assigned by Management.

The qualifications for this position include the following:

• 3-5 years of bookkeeping / accounting management experience
• Accounting / business degree
• Real estate / property management industry experience a plus
• Hands on experience with mid-tier accounting software applications a plus
• Excellent computer skills including spreadsheet software
• Excellent grasp of basic accounting theory and methods of accounting (accrual, cash and modified cash)
• Strong organizational and prioritization skills
• Strong interpersonal/communication (written and verbal) skills
• Ability to work efficiently in a dynamic, challenging, high change/growth environment
• Ability to follow established standard operating procedures and meet deadlines

Pay and Benefits:

$75,000   to $85,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays