Community Connector- Regional Manager - K2 STAFFING LLC

At K2 Medical Research, a privately-owned clinical research facility in the greater Orlando and Central Florida area, we specialize in conducting multiphasic clinical trials that promote the development of innovative and effective medical treatments while maintaining the safety and privacy of our participants. We are committed to fighting the diseases that plague our loved ones and ourselves. By harnessing the power of advanced clinical research and connecting our patients with the treatments of tomorrow, we can improve the health of our local communities, and by extent, the population of our world.

A K2 Community Connector- Regional Manager is a liaison between the community, Community Connectors and K2. This person represents K2 values and culture, with the ability to exude K2 philosophy to community partners and strengthen relationships. A Community Connector- Regional Manager should feel comfortable discussing studies and processes with patients and caregivers in addition to key community stakeholders. They support a team of Community Connectors while also providing KPI’s for the K2 leadership team. 

Primary Responsibilities:

• Building and maintaining relationships large scale relationships with community partners  
• Strong ability to read and understand study protocols as well as attending investigator meetings, start-up meetings, and coordinating with principal investigator on study related matters
• Aid connectors in triaging patients to determine eligibility for active and/or potential studies, this may include prescreening and conducting memory testing, chart review, discussions with physicians, and scheduling patients
• Facilitating educational seminars on topics of interests in various settings
• Educating patients, families, communities, and physicians regarding study participation
• Entering and tracking all data through database and all trackers, assuring all information is entered and up to date
• Providing EOM and EOY metrics for all connectors in region
• Maintain select physician relationships by providing feedback and follow-up
• Maintain Community Ambassador relationships as appropriate, tracking relationships and providing feedback and follow-up
• Creation of materials for Community Connectors including study summary sheets, community presentations, and assisting in navigating study trials
• Special projects as assigned, this may include data projects or special events and event planning
• Other tasks as assigned

Knowledge, Skills, and Abilities:

• Ability to work in fast paced environment with excellent problem-solving and critical thinking skills
• Ability to handle multiple tasks
• Dependable, responsible and punctual
• Professional demeanor, detail oriented, organized, and compassionate.
• Fully proficient in computer applications used in day-to-day functions. 
• Tech savvy and ability to navigate different CTMS systems as well as Microsoft Office platforms with an emphasis on Excel workbooks
• Ability to work under multiple deadlines, multitask, and adapt rapidly to changing priorities
• Excellent customer service skills
• Professional and friendly phone manner
• Team player with a positive attitude

Qualifications:

• Associates or Bachelor’s degree preferred
• Minimum of two (2) years’ experience in clinical research with a strong understanding of study trials and recruitment initiatives
• Must be flexible with schedule
• Bilingual English/Spanish strongly preferred 

At K2, we value our employees and their professional and personal needs, and support these through our benefit offerings:

• Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs.
• 401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested
• PTO of 16 days per year, 17 days after the first year of FT employment
• 9 paid Holidays
• K2 observes a four-day work week, Monday through Thursday, for full time employees. Fridays are non-working days unless required by business needs.