Community Engagement Specialist - Jazz Home Services

Jazz Home Services - We are not just another HVAC service provider - we're a team of passionate professionals dedicated to delivering exceptional service to our valued customers. We're passionate about people, collaborative in our approach, and believe in staying scrappy while having fun. Here, you'll find a work environment that feels like family, where every team member is valued and empowered to succeed. 

Currently seeking aCommunity Engagement Specialistto support the SF Bay Area. You will play a pivotal role in shaping our brand's local presence. You will be responsible for creating engaging and relevant content for social media and actively engaging with the communities surrounding our branches. Your goal is to connect with and build lasting relationships with local customers, ultimately driving brand loyalty and increasing local branch visibility. 

The Community Engagement Specialist role will report directly to the Market Area President and will work closely with branch leadership.  

Duties/Responsibilities: 

• Content Creation: Develop and curate high-quality, local-focused content for our social media platforms, including Facebook, Instagram, Twitter, and others, to create an authentic and relatable online presence 

• Community Outreach: Act as the primary liaison between our branches and their respective communities, fostering strong relationships, addressing concerns, and identifying opportunities for engagement and collaboration 

• Local Events: Organize and participate in local events, community outreach programs, and sponsorships to promote our brand and establish a visible presence in the community 

• Brand Representation: Represent our brand in a positive and professional manner at all times, embodying our core values and maintaining the highest ethical standards 

• Feedback and Reporting: Collect feedback and insights from local customers and provide regular reports on local market trends, customer preferences, and competitor activities 

• Training and Support: Train branch personnel in local community engagement and social media best practices, ensuring a consistent approach to brand representation 

• Collaboration: Work closely with the marketing and public relations teams to align local strategies with broader brand objective 

Experience/Qualifications: 

• Bachelor's degree in marketing, communications, or a related field preferred 

• Managed, and contributed toward a professional/brand “voice” 

• Understanding of the business side of social channels 

• Proven experience in social media content creation and community outreach 

• Excellent communication and interpersonal skills 

• Strong local knowledge and understanding of the community 

• Ability to work independently and as part of a team 

• Proficiency with social media platforms, analytics tools, and content creation software 

Physical Demands: 

• Stand/Sit: Must be able to remain in stationary position 50% of the 

• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run 

• May be required to drive and sit for long periods of time 

• Must be able to maneuver up to 25 lb. by lifting, carrying, pushing 

What We Offer! 

• Industry Leading Benefits Package 

• Medical, Dental, Vision 

• Employee Discounts 

• Career growth opportunity 

• Paid Holidays, generous PTO plan, Sick Pay available based on position  

• 401(k), IRA 

PAY TRANSPARENCY: 

The hourly pay opportunity for this role ranges from $20-$27/hr. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. 

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience. 

Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status,gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by an Apex recruiter with a @apexservicepartners.com email directly from our organization