Community Health Worker II - Women & Infants Hospital

Job Summary: The Community Health Worker II will support the community-based support services program. The Community Health Worker II plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. Visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker II facilitates the patient’s decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient related activities, monitoring and documenting progress. Works collaboratively with the other Community Health Workers on the team and Project Coordinator to promote patient-centered care and actively participates in the collaborative relationship with clinical and program staff. They will also serve as a liaison between the Community Health Workers and the Project Coordinator and assist in with managing the daily activities of the community health work team. This individual will also maintain frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population.

Specifications: High School or GED Required; Associate’s Degree Preferred. Minimum of 4 to 7 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued driver’s license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

WIH Internal Posting Period: 9/4 - 9/10/2024