Community Liaison - Restore First Health

Restore First Health offers advanced care for chronic wounds in the comfort of each patients home. We work in collaboration with home health companies as well as assisted living to bring our specialized services to patients. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a difference doing what you love at Restore First Health.

Restore First Health is currently seeking a Community Liaison to join to join our growing Advanced Wound Therapy Team. This is a full-time position supporting our newer Houston Wound Care Practice.

We are looking for a hardworking and well-rounded outreach/marketing professional to help us promote our brand, solutions, and services. Experience in the home health industry is preferred In this role, as you will have an opportunity to play a critical role in the company’s growth through direct contact with potential referring providers and healthcare entities. We are seeking a partner with a knowledge of wound care and the needs of home health industry.

To be successful in this role you will need to have a passion and drive for optimizing and executing measurable strategies with collaboration across multiple departments. We need you to be knowledgeable personable, and outgoing. Must have a hard-wired passion for learning and mastering new skills and responsibilities.

Responsibilities and duties:

• Develop a strategy for communicating our program to outside medical practices and entities for referral pipeline development.
• Position Restore First Health as the experts in mobile wound care, while educating on our therapeutic and advanced healing approach
• Responsible for meeting and or exceeding monthly and/or quarterly sales goals set by Regional Director of Community Partnerships, through position marketing & educational community outreach, including networking, special events, educational “Lunch and Learn” and other presentations
• Ensure that Sales Activities and efforts are updated daily on the company’s Outreach Tracker or CRM platform.
• Maintain a comprehensive understanding of our wound business, product offerings, capabilities, and value to patients with chronic wounds.
• Work with the business development and clinical team to identify new and innovative inbound/outbound strategies to ensure that we reach prospective patients and drive leads.
• Help create and design proposals and presentations to collaborating organizations including local senior groups, specialty medical practices, and chamber of commerce.
• Create and customize marketing assets to enable and support our clinical team.
• Work with existing customers to create success stories, white papers, and spread awareness of our solutions.
• Work alongside the company’s clinical team to support goals and support clinical programming.
• Demonstrate problem solving skills, effective use of resources, collaboration with other health professionals, and professional standards.
• Support during meetings, conference calls, and community outreach events as requested.

Skills required include:

• Highly motivated and hard working with a strong balance of creative and analytical skills.
• Strong understanding of home health industry.
• Strong written and verbal communication skills.
• Ability to effectively dissect and communicate complex topics.
• Strong computer skills including but not limited to Microsoft Word, Excel, and PowerPoint.
• Demonstrated self-starter but also experience working as a team.
• Strong attention to detail.

Minimum Qualifications include:

• 5 years of experience in healthcare business development with a focus on relationship and referral management in Houston area. Experience in wound care is a plus.
• Knowledge of Medicare and Insurance
• Wiling to travel within the Dallas, TX area and nearby markets. 

At Restore First Health, we are committed to providing a positive work environment that supports the well-being of every team member and supports a work/life balance. We believe in taking care of our team members so our team members can focus on providing the best care possible for our patients and the communities we serve. We offer very competitive pay, paid holidays, three weeks of paid time off, sick leave, 401k matching, tuition reimbursement and multiple insurance plan options.

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