Community Liaison (Hospice Sales) - Hearth Hospice

Hearth Hospice is looking for a self-motivated and passionate Community Liaison to join our dynamic team servicing Cleveland, TN. Our Colleagues take on exciting new challenges while being supported in a culture of teamwork that sets us apart from the rest. You'll love coming to work every day knowing that you're making a real difference!

As our Community Liaison (Sales Representative), you'll be responsible for promoting Hearth Hospice's unique program and services in the community, while also growing our census and acting as a positive reflection of our hospice program. With a focus on building strong relationships with referral sources, physicians, and other community partners, you'll be a key player in increasing preference for hospice services and ensuring that our patients receive the care they deserve.

Who we are:

As a leading national provider of hospice care, Hearth Hospice is dedicated to providing top-quality care to our patients through our patient-centric approach. With a rapidly expanding organization, we're on the lookout for talented individuals who are passionate about making a real impact. If you're ready to join us on our exciting journey of growth and transformation, we'd love to have you on board!

Our commitment to our colleagues is unwavering, and we offer an exceptional compensation package and industry-leading benefits, including:

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package with 15 days of PTO & 10 Holidays
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

• Determines primary decision makers and proactively builds positive, solid working relationships with members of the medical community and partners.
• Promotes and positions Hospice's patient care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
• Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
• Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
• Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.

• Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
• Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
• Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
• Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
• Prior clinical experience is a plus.