Community Liaison - Lynwood Rehabilitation and Healthcare Center

Are you a skilled relationship builder passionate about making a difference in healthcare? Do you excel in engaging communities and facilitating smooth transitions for patients? If so, Venza Care wants to hear from you!

Position: Community Liaison

Compensation & Benefits:

1. Salary: Based on experience
2. Competitive benefits package including:
3. Medical, dental, and vision coverage
4. 401(k) Retirement plan
5. Paid time off (start earning from day one!)
6. Supplemental insurance options
7. A role within a supportive and caring work environment
8. Opportunities for ongoing training and professional development
9. Discounts on premium amenities and services

Job Summary:

As a Community Liaison with Venza Care at Lynwood Rehabilitation and Healthcare Center, you will play a pivotal role in establishing relationships with community partners and healthcare professionals, generating new referrals, and ensuring seamless patient transitions to our facility. This position is essential to our mission of providing high-quality care and will work in close collaboration with the Admissions Director to ensure every referral is clinically and financially assessed.

Key Responsibilities:

1. Relationship Building:
2. Establish and nurture positive relationships with community case managers, social workers, discharge planners, and healthcare professionals.
3. Actively engage with local communities to promote Venza Care's services.
4. Represent Venza Care at events, health fairs, and networking meetings.
5. Referral Management:
6. Develop new referral sources and collaborate with the Admissions Director for clinical and financial review.
7. Ensure a smooth and efficient admission process for patients and families.
8. Admission Conversion:
9. Convert referrals to admissions by coordinating communication between referral sources and Venza Care.
10. Monitor and maximize conversion rates for a seamless patient experience.
11. Marketing and Outreach:
12. Execute marketing strategies to increase community awareness of Venza Care.
13. Conduct presentations and provide educational resources to referral sources and potential patients.
14. Communication and Coordination:
15. Serve as the primary contact for referral sources and facilitate communication to ensure continuity of care.
16. Collaborate closely with patients, families, and the Venza Care team for optimal admission experiences.

Qualifications:

1. Previous experience in liaison, admissions, marketing, or sales within a healthcare setting.
2. Understanding of skilled nursing and rehabilitation services.
3. Strong interpersonal and communication skills, with a talent for rapport-building.
4. Proven ability to manage multiple priorities independently in a fast-paced environment.
5. Proficiency in Microsoft Office Suite and CRM software.

Why Venza Care?

At Venza Care, we foster a workplace that values teamwork, growth, and the well-being of our residents and staff alike. Join us in a role where you can make a meaningful impact on the lives of our patients and the broader community.

Equal Opportunity Employer:

1. Venza Care is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.