Community Manager - FeverUp
New York City, NY
About the Job
Hi, we're Fever
We're excited you are checking out this job offer.
We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.
How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.
Sounds amazing, right?
About the Team
Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret NYC, Secret Sydney, Secret LA, Secret Singapore, Secret Perth, Secret Tokyo, Secret Toronto, Secret London, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta, and more!
About the role
- Collaborate with our Strategist team for a 360-degree perspective on Social Media.
- Conduct research, gather insights, test new tools, evaluate trends, and adapt practices accordingly.
- Develop comprehensive content proposals aligned with multichannel strategies, targeting diverse audience segments.
- Schedule and engage users with original, compelling copies.
- Contribute innovative ideas to enhance and manage our international communities on social media.
- Monitor and report on feedback and online reviews, collaborating with our Agents' team.
- Address complaints, provide timely solutions, and follow up for resolution.
- Set KPIs for our strategy, monitoring, tracking, analyzing, and reporting on social media platform performance.
- Build relationships with partners, customers, potential customers, industry professionals, and influencers.
- Promote collaboration across teams, markets, and departments for effective social media strategy execution.
About you
- Proficiency in both written and spoken English is essential; knowledge of other languages is a plus.
- Passionate about Digital Marketing, with a degree or equivalent experience focusing on digital portfolio projects.
- Excellent interpersonal, verbal, and written communication abilities.
- Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication.
- Attention to detail, critical thinking, and problem-solving skills.
- Keeps abreast of digital technology and media trends, conducting ongoing research to understand their impact on Socials.
- Strong insight into factors driving online content popularity.
- Proficient in Canva, skilled in editing short-engaging videos; experience with design/editing tools like Photoshop, Illustrator, CapCut is a plus.
- Adaptable to the fast-paced environment of a digital startup business.
- Adept at identifying and tracking relevant community KPIs.
- Enjoys being part of a dynamic team in a growing company, collaborating effectively towards shared goals.
- Based in or willing to relocate to New York.
Benefits & Perks
- Attractive compensation package consisting of base salary 65k - 70k.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of New York City, with possible travel across our markets
- Health, Dental & Vision Insurance.
- Gympass (now Wellhub) membership
- 401k enrollment
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
#LI-Hybrid
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
