Community Manager - I/O SPACES

The community manager plays a vital role in our community. You are the face our members will see most, it's essential we hire someone who's the right fit to help shape your culture and community.

WHO YOU ARE:

• Personable and hospitable
• Warm, friendly, committed, and caring
• Detailed and conscientious
• Passionate about entrepreneurship
• Above average computer skills, tech-savvy
• Self-starter & able to take direction
• Are organized, efficient, and able to keep your cool in stressful situations 

What You'll Do 

• Manage communications and relationships with members at the coworking space. Your priority is making sure the coworking space is inviting and productive. 
• Greet guests and drop-ins to the coworking space and provide tours and membership information to prospective members.
•  Serve as our representative to the broader community and get involved in activities that build community awareness and public support of the coworking space. 
• Plan and promote monthly events for the coworking space that draw in new members and allow current members to network and connect.
•  Coordinate third-party events and serve as the primary contact for organizations and groups using the coworking space to host an event. 
• Master our coworking software platform used for billing, door access, event management, and reservable resource management. 
• Market and advertise our coworking space and events on social media and through other local marketing channels. 
• Manage email marketing communications including a monthly membership newsletter. Help plan and manage the budget for the coworking space, marketing activities, and member engagement activities. 
• Ensure the coworking space remains clean by straightening up, educating members to clean up after themselves, and utilizing external cleaning services when appropriate.
•  Ensure smooth, day-to-day operations of the coworking space including tasks such as brewing coffee, stocking office supplies, or managing maintenance and repair needs.

Critical Competencies for Success:

• Customer-centric and a people's person
• Getting the job done! Practical, fast thinker, and delivers whatever it takes
• Multi-tasking and being able to communicate with different types of people 

AVAILABILITY:

• 10-20 hrs/week.
• Monday to Friday, plus occasional evenings and weekends.