Community Outreach Specialist - American Technology Consulting

The Maternal and Child Health Division’s (MCH) Community Engagement and SystemsBuilding team serves to connect families, organizations, and providers locallyand statewide. This mission is accomplished by building and strengtheningsystems that serve Hoosiers throughout their lifespan.Current initiatives include:My Healthy Baby, a system that identifies women early in their pregnancies andconnects them with an OB navigator – a home visitor who provides personalizedguidance and support to women during pregnancy and at least the first 6 to 12months after the baby's birth.TheMOMS Helpline, a program that helps reduce Indiana’s infant mortality ratewith dedicated communication specialists that provide valuable pregnancyinformation, referrals, and accessible resources to pregnant women and familieswith babies.Help Me Growis a system model that works to promote cross-sector collaborationin order to build efficient and effective early childhood systems that mitigatethe impact of adversity and support protective factors among families, so thatall children can grow, develop, and thrive to their full potential.MCH seeks to grow its reach of these initiatives across the state and be morefully connected to families, providers, and social service organizations.Purpose of Position/Summary:The purpose of this position is to represent the Maternal and Child HealthDivision’s (MCH) Systems Building and Community Engagement Team (SBCE) in thecommunity, to build relationships with a wide variety of local and state-widepartners, and to promote MCH projects and programs. Specifically, this positionwill focus on serving as the liaison between the community, families and the MCHsystem.The Outreach and Education Specialist will support the awareness and visibilityof My Healthy Baby (MHB), MOMS Helpline (MHL), and Help Me Grow (HMG) to thestate. This position will fulfill this purpose by (1) representing MCH atnumerous community events and meetings (2) engaging providers and families inthe MCH system and (3) providing information, support, and connections totraining opportunities to professionals statewide.Essential Duties/Responsibilities:Be knowledgeable of community service programs and resources, behavioral healthcare, specialized children services, and education/training opportunities. * Promote and support MOMS Helpline, Help Me Grow, and My Healthy Baby by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives. * Communicate effectively with families in the community and agency partners to ensure all needs are met, linking them to the MHB, Help Me Grow, and MOMs Helpline systems. * Network with organizations and exhibitors at all conferences, expos, and health fair events. * Participate in community committees within your assigned county block (as well as assist colleagues as needed). * Participate in the development of Help Me Grow and other state activities. * Work across the MCH Division with outreach efforts. * Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers and other providers within the Maternal and Child Health population. * Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet * Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers. * Assist in preparing and updating presentations to deliver to community organizations. * Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness of MHL, HMG, and MHB. * Contribute to maintaining the Liv Pregnancy App by researching and assisting with publishing content that promotes and enhances maternal and child health.Job Requirements: * Minimum of Bachelor’s degree in any field of study related to human services, social services or early childhood education. * Experience and interest in working with children and families. * Valid Indiana Driver’s License and ability to travel throughout the state of Indiana. * Maintain a flexible daily schedule and be available during non-traditional work hours and days. * Willing to work evenings, and weekends. * Remote position requires ALL TRAVEL to events, expos, conferences, etc. * Minimum one year of coordinating experience and outreach efforts. * Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook. * Excellent organization and communication skills. * Exemplary customer service skills in dealing with the public. * Proven leadership ability and experience working in the community with social service agencies. * Knowledge of community programs and resources available throughout the State. * Knowledge of Indiana Medicaid health insurance policies. * Ability to work as a team member and take direction, as well as the ability to take responsibility and make decisions. * Excellent office skills and computer knowledge. * Able to read, write and speak English. Able to communicate professionally verbally and in writing. * Ability to comprehend oral and written directions, express ideas clearly and convey information. * Able to handle multiple tasks and projects with limited direct supervision. * Must be motivated to independently initiate and perform job duties. * Must be able to assist in other duties, tasks, and projects as assigned by the Community Outreach and Education Supervisor.Difficulty of Work:This position requires significant attention to detail, the ability to work withinternal and external partners, knowledge of MOMS Helpline, Help Me Grow, and MyHealthy Baby performance objectives and interpretation of those objectiveswithin a life course framework. The Outreach and Education Specialist must alsobe able to resolve problems, logically develop ideas, interpret policy, and havesuperb oral and written communication skills.Personal Work Relationships:The Outreach and Education Specialist maintains cooperative relationships withinternal and external partners for daily problem solving and interpretation ofregulations and policies; and must have the ability to work with a diverse groupof employees, not only in function, but also in skill level.Physical Effort:Position requires the ability to sit for long periods and extensive use ofcomputers. Travel is required to all community events and agency quarterlymeetings. Some heavy lifting required when setting up and breaking down forexhibitions/events.Position requires approximately 50% field travel throughout Central Indiana.Field travel is reimbursed.Position does require a flexible schedule, to include evening and weekend hoursfor community events.