Community Outreach Worker - Hybrid Nashville, Tennessee 37243 - Novalink Solutions LLC

Community Outreach Worker

We are seeking candidates for a Community Outreach Worker role. This position will act as liaison between public health departments and local communities 

Responsibilities

• Establish and maintain relationships with community members and organizations, including schools  
  
• Engage with community members and organizations in education and community service work.  Facilitate listening sessions and summarize findings. 
  
• Present information at meetings in a culturally appropriate manner  
  
• Identify the needs of community members and resources to meet these needs 
  
• Communicate community needs to the health department and other partners 
  
• Collect and maintain administrative and community data in a confidential manner consistent with health department policy  
  
• Foster stronger partnerships with other departments in government, among community-based organizations, faith-based organizations, and community partners and stakeholders 
  
• May attend events within the community, including those that occur after hours and on weekends.  
  

Education

• High School Diploma 
  
• Bachelor's degree in related field preferred (e.g., social work, psychology, public health, behavioral health, public policy). 
  

Qualifications

• Preferred: Minimum of 1 year of experience working in community outreach work.  e.g., social work, public health, behavioral health, public policy).  Experience in working directly with communities with a Community Based Organization (CBO), Faith-Based Organization, nonprofit or governmental agency.  State or local health department experience is a plus. 
  
• Excellent listening skills to understand the individual situation of a community member.  Able to establish trust when communicating with community members.   
  
• Ability to understand the challenges in the communities and differences in attitudes and beliefs towards health issues and solutions.   
  
• Strong written and verbal communication skills
  
• Ability to convey information in an empathetic and positive manner   
  
• Follow established procedures including obtaining information from community members and maintaining it in compliance with the standards of the health department 
  
• Ability to identify and engage partners and stakeholders, and foster new or current partnerships (e.g. with CBOs, national organizations and state and federal agencies), and conduct outreach and community engagement activities 
  

Preferred Skills and Experiences

• Knowledge of public health programs  
  
• Previous work with community or faith-based organizations with outreach to priority audiences 
  
• Verbal and written communication skills in both English and Spanish or other languages of priority audiences 
  
• Previous work with COVID-19 mitigation or vaccination efforts 
  
• Previous experience working in multicultural workplaces and settings 
  
• Flexible and adaptable.  Able to work as part of a team.    
  
• Experience in data entry  
  

Must live in East or Middle Tennessee

Requirements

	Skills		Others		Ability to Work Independently						No

Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication skills both verbal and written Novice (1-3 Years) No