Community Partnership Manager - Feeding South Dakota

Feeding South Dakota is the state's largest hunger-relief organization, with a mission to end hunger in South Dakota. We are guided by our Core Values to Serve with Compassion, Work with Purpose, and Connect with Intention. Through our programs and agency partners we are providing food in all 66 counties of our state and fighting hunger in rural communities, metro areas and Native American Reservations.

Job Summary

The Community Partnership Manager is responsible for overall leadership, planning, and management of the partner network relations of Feeding South Dakota. Working closely with the Community Partnership Director and leadership team to lead program development and enhancing partnerships to ensure the effective and equitable distribution of food across a large rural state.

Job Responsibilities

• Maintains an in-depth understanding of all FSD programs, identifies deviations or areas of improvement, recommends improvements to director and leadership team.
• Assists with developing internal documents pertaining to strategic initiatives, community outreach, onboarding, and other items relevant to Feeding South Dakota’s partnerships and programs. 
• Elevates problem areas to director and senior leadership to ensure all community partners are complaint with regards to USDA, Feeding South Dakota and Feeding America’s policies and procedures. 
• Monitors and evaluates program utilization by partner and region and works with community partnership coordinators to develop a plan to increase capacity and address any barriers as it pertains to accessing food.
• Identifies new community partners and resources and cultivates relationships within the state of South Dakota.
• Assists in the evaluation of current programs and works with director and leadership team to identify potential sites that could be transitioned to community-led programs.
• Collaborates interdepartmentally, working with all internal partners, to propose planning and execution to the director and leadership team.
• Develop educational materials to ensure the team is consistent in delivering educational and technical assistance to community partners.
• Works with director and leadership team to develop Feeding South Dakota specific criteria to approve new community partners and evaluate ongoing needs within the community.
• Oversees the ongoing maintenance and updates of county resource information and ensures the team is interpreting the information properly to create actionable, data-driven decisions.
• Reviews action plans for community partners and works with director and leadership team to evaluate improvement.
• Creates standard operating procedures for all partnerships and programs within Feeding South Dakota.
• Develop materials related to community partner forums and work interdepartmentally to create appropriate content.
• Trains staff on relevant internal and external messaging to bolster the strategic initiatives of the organization and ensure community partnership team facilitates community awareness activities on a regular basis.
• Oversees adherence to partner safety requirements and compliance as it pertains to Feeding South Dakota and Feeding America.
• Collaborates with leadership to address issues and ensures that Leadership is informed on all pertinent matters.

Other duties as assigned.
Physical Requirements: Sedentary work: Sedentary work involves lifting approximately 10 pounds at a time and occasionally lifting or carrying articles like files, paper, or small office equipment. A sedentary job will usually involve sitting for long periods of time, with occasional walking in the warehouse areas. Most of the work performed in a sedentary job involves operating a computer and telephone.

Qualifications: 

• Bachelor’s degree or Equivalent Experience Required
• 10+ Years Relevant Experience
• 2+ Years Management Experience Required
• Microsoft Office Specialist:  Expert Certificate 
• Demonstrated experience in human service, social service, area of direct program implementation and management.  
• Specific experience in emergency food programs or other non-profit organizational program implementation is preferred.
• Superior interpersonal and communication skills are required
• Valid driver’s license and access to a personal vehicle.

Skills and Competencies: 

• Superb Microsoft Office skills and advanced technology skills, including experience using multiple business technology solutions.
• Friendly and helpful attitude toward internal and external stakeholders, with excellent interpersonal skills.
• Professional manner and demeanor, with superior oral and written communication skills.
• Excellent project management, leadership and time management skills.
• Effectively communicates and leads changes, while displaying adaptability and support of leaderships initiatives and vision.
• Excellent project and time management skills.
• Ability to adapt to changes and quickly pivot in times of uncertainty.

Benefits:

• 12 Paid Holidays
• 4 Weeks PTO
• Medical, Vision, and Dental Insurance (some plans free or little cost to employee)
• Employer paid Life Insurance, Long & Short Term Disability Insurance
• 401(k), 401(k) matching (vested immediately)
• Employee Assistance Program
• Aflac