Community Referral Relations Specialist - Enterhealth

Enterhealth is a nationally recognized leader in the addiction field. The Referral Relations Specialist helps drive Enterhealth's growth by building a strong referral base through education and awareness of Enterhealth's comprehensive support services. The Referral Relations Specialist is responsible for tactical sales planning and execution.

What the Referral Relations Specialist can expect:

• 95% of your week will be spent in the community and 5% in the office
• Part of an integrated marketing and sales team
• Fast-paced environment

Essential Functions:

• Develop and execute a tactical sales plan with a focus on effective activities and time management.
• Establish and strengthen relationships with current and future referral sources
• Managed comprehensive database ensuring the addition of prospective referral sources, ongoing maintenance of current referral sources, and inclusion of meaningful status and notes.
• Work collaboratively with marketing, intake, administrative, and clinical teams
• Achieve monthly/quarterly appointment and referral goals
• Participate and report in weekly status meetings
• From time to time, attend industry conferences, meetings, etc.
• Travel up to 95% may be required some overnight stays.
• Schedule and host facility tours with referral sources.
• Performs other duties as assigned, including provision of coverage for Intake / Admissions Specialists.
• Record daily activity in the EMR system
• Adheres to Enterhealth policies and procedures.
• Supports the goals and efforts of the Marketing Department.

Core Competencies:

• Demonstrate personal accountability and initiative.
• Strong communication style, both written and verbal, including adherence to brand.
• Collaborative and collegial.
• Organized and detail-oriented.
• Service-oriented.
• Ability to work independently without close supervision.
• Demonstrate adherence to accepted ethical and behavioral standards of conduct.

Qualifications:

• Bachelor's Degree required. Marketing, business, or related field preferred.
• Minimum 2 years experience working in healthcare marketing, healthcare referral/liaison, or business development.
• Clean MVR Record
• Proficient in Microsoft systems including Word, Outlook, and Excel.
• Experience in EMR preferred.