Community Resource Specialist - UnityPoint Health
Cedar Rapids, IA 52405
About the Job
Area of Interest: Behavioral Health Services – Non-Nursing;
FTE/Hours per pay period: 1.0;
Department: Aging Services - CR
Shift: Monday – Friday, Daytime hours, 40 hours per week;
AbbeHealth Services -is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success. Aging Services is currently seeking a full-time Community Resource Specialist.
Why UnityPoint Health?
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience aculture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits –Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development– We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Responsibilities:• Serves as initial contact for Home Accessibility and Repair clients, screening for project eligibility, initiating intake and assisting clients with additional resources and assistance.
• Creates clients files and maintain accurate, complete, and confidential client records for Home Accessibility and Repair and service site locations. .
• Schedules and completes home visits as appropriate
• Assists with check requests and billing for services as applicable.
• Participates in agency outreach and community collaboration
• Flexibility to respond to constantly changing situations in a courteous manner.
• Serves as service site coordinator including providing community resources and referrals, facilitating services, and providing education.
• Provide basic case management at service locations including maintaining directory or resources.
• Serves as back up to other Aging Services Community programs as needed
• Contributes to the recruitment, screening and training of volunteers
• Performs additional duties as may be assigned to ensure complete service to all customers.
Education
High School Diploma
Qualifications/Experience
Strong customer service and organizational skills with a desire to work with older adults preferred. Iowa Driver’s License required.