Community Specialist – Chicago(Part Time) - Girl Scouts of Greater Chicago and Northwest Indiana

Position Summary:

The community specialist will be the local primary point of contact for volunteers, troop leaders, members, and the community-at-large in specific geographic areas. She/he is responsible for meeting assigned girl and adult new and renewal goals that support council-wide sustainable organizational health and increased participation in the Girl Scout Movement. In this key position, the community specialist will partner with community managers (volunteer position) to foster strong and positive community relationships and grow volunteer involvement year over year, with heightened support for new volunteers in their first year of service. She/he reports to a regional membership manager.

This position requires daily travel throughout the council’s jurisdiction. Areas will cover South Chicago - Hegewisch, Riverdale, Pullman, Morgan Park, Mount Greenwood, Evergreen Park, Beverly, Roseland, East Side, South Shore, Ashburn, Chatham, Englewood, Kenwood, and Douglas.

Duties and Responsibilities:

• Generates leads to reach membership goals that reflect the diversity of the area served.
• Help share GS information with schools, youth-serving organizations, and faith-based organizations to engage new girl and adult membership.
• Data entry
• Supports policies and procedures of the GSGCNWI.
• Models behavior consistent with the Mission and purpose of Girl Scouting.
• Maintains reporting documents as requested.
• Attends council-wide and local community activities, fairs, expos, and events
• Perform other duties as required or assigned.

Accountabilities in Role:

• Leadership – Model professional behavior consistent with the Girl Scout Mission and supports council initiatives, plans, and compliance with national/ local Girl Scout policies and federal/state regulations.
• Oral and written communication – Listen with compassion and provides effective communication in person, on the phone, and through email with diverse groups of people.
• Customer Service – Go above and beyond to ensure current and prospective members and their families feel supported in the process of registering and renewing their memberships.
• Judgment, decision-making, and problem-solving – Recognize when sufficient information has been obtained to solve problems and make decisions consistent with mission and processes.
• Team-builder – Collaborate proactively and positively with staff and volunteers to create an environment of transparency, information-sharing, and accessibility.
• Data Quality – Strive to attain high levels of data integrity while understanding the relationship of membership data and reports to reaching annual membership goals.

Experience, Skills, and Qualifications:

• Minimum 1-year experience in sales, membership or customer service.
• Excellent written and oral communication skills.
• Excellent presentation skills to small and large groups.
• Ability to work independently and communicate through technology as well as in person.
• Computer skills MS Excel, MS Word, and MS PowerPoint.
• Reliable vehicle and current insurance to travel as needed within the council jurisdiction
• College Students Welcome!

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