Complex Director of Sales & Marketing - DoubleTree Resort by Hilton Myrtle Beach Oceanfront

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Set on 27 acres, we’re at the southern end of Ocean Boulevard and next to Myrtle Beach State Park. Sunbathing on white-sand beaches and fishing off Springmaid Pier are steps away. The airport and The Market Common’s shopping and dining are within two miles. Enjoy our newly renovated 100 acre resort and amenities, including restaurants, two lazy rivers, indoor and outdoor pools, and many recreational and retail elements including a 180 slip RV Park.

Becoming a Complex Director of Sales & Marketing at the DoubleTree Resort by Hilton Myrtle Beach Oceanfront and The Ellie Beach Resort Myrtle Beach, Tapestry by Hilton, under the esteemed umbrella of Pyramid Global Hospitality, presents a compelling opportunity for seasoned professionals seeking a rewarding leadership role. Joining Pyramid Global Hospitality not only aligns professionals with a successful and respected brand but also opens doors to significant career advancement. The commitment to excellence, combined with the expansive portfolio of properties and the global recognition of Pyramid's People-First Culture, positions Directors of Sales & Marketing for a thriving career with limitless potential for growth and accomplishment in the dynamic hospitality industry.  

The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. Consistently perform our standards of service, interact with guests, clients and all hotel team members in a professional manner and have a “Yes I Can" attitude.    

Responsibilities:
• Stays abreast of industry trends that the hotel can capitalize on.
• Execute sales activities to achieve budgeted goals.
• Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market.
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
• Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
• Assist in the annual budgeting plan.
• Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs.
• Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards.
• Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions.
• 25% travel required

• 3-5 years of sales leadership in similar-sized operations (resort, hotel) and experience BS or BA are preferred.

• Strong Hilton sales leadership experience is highly preferred.

• A 4-year college degree.

• The successful candidate is experienced within the South Carolina Market is preferred, but we will consider other resort destination experiences.

• In-depth understanding of group markets, including Association and SMERF segments.

• Expertise in current digital marketing and social media marketing trends and best practices. Experience managing social media channels for business.

• Proficiency in Microsoft Word, Excel, and FDC, and Delphi. Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities is required.

• Possess comprehensive expertise in sales techniques, revenue management, recruitment, supervision, training, and motivation of managerial staff. 

• Proficient in active listening, communication, and diplomacy with internal and external customers and staff. Strong verbal and written communication skills with the ability to adapt style to various audiences, including supervisors, coworkers, and the public. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.

• An innovative thinker and proven hospitality sales leader who has exceeded sales goals in current or previous roles.

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