Compliance Associate (US) - Gaia
New York City, NY
About the Job
Our Story
At Gaia, we're on a mission to make IVF more accessible for more people. With a better way to pay for treatment, a backup plan if it doesn't work, one-on-one support along the way, and access to a community that just gets it, we're here to offer the IVF experience we wish we'd had. We believe that everyone who wants a family should have the chance to try.
Gaia is a revolutionary way to manage the financial toll and risk associated with fertility treatments. Members begin a new cycle for as little as an upfront protection fee, and only pay for their treatment when they have a child — nothing if they don't. Each plan is personalized and underpinned by a proprietary clinical model predicting treatment outcomes. Launched in 2022 in the UK, Gaia has been recognized in Bloomberg, Wired, and FastCo.
Our Company Values
Because we're building in an extraordinarily complex space, we need to be unapologetically demanding and single-minded in the pursuit of our goals, while going out of our way to support people. Four values drive everything we do at Gaia:
Them, not you: Do right by our members, be kind, and take one for the team.
Drive or get out of the way: Identify problems, take initiative, and step out of your lane.
When in doubt, be brave: It's the only way to bring about change.
Be extraordinary at what you do: Pursue your craft with excellence and seriousness.
Our vision
What sets Gaia apart is our commitment to our mission: ensuring that everyone that wants to have a child should at least have a chance to try. The company's founder, Nader AlSalim, realized how challenging the IVF process could be after he and his wife went through IVF treatment to build their family. Today, Gaia helps people with more than financing and protection: Members get 6 sessions of complementary counseling, the opportunity to talk to an independent embryologist, support groups, and in-person and online Member events.
The role
As our first US Compliance Associate you will act as a subject matter expert on a diverse range of regulatory compliance issues that apply to Gaia's US business. You'll play a crucial role in guiding our Finance, Sales & Marketing and Product teams and senior managers through the compliance landscape. Your expertise will help ensure compliance is achieved in the design, deployment and distribution of Gaia's innovative products. We would like you to be based on the East Coast (NY preferable!)
What you will own
You will primarily be responsible for the implementation and monitoring of Gaia's US compliance program. This will involve:
- Overseeing Gaia's regulatory obligations as a consumer credit company
- Executing compliance monitoring, testing, and other reviews in accordance with the established procedures and policies to provide ongoing independent assessment of compliance with applicable rules and regulations
- Managing Gaia's state reporting obligations in relation to its insurance and lending products
- Liaising with business leads to create management information and compliance reports
- Providing updates, training and education for management on federal and regional regulatory developments
- Reporting of risks and incidents, with root cause analysis and remediation activity
- Participating in specific risk-related committees to ensure that key actions are captured and followed up by the business as required as well as offering your own advice and suggestions to influence outcomes
You will also work closely with our Legal team to:
- Provide the business with advice and support on a range of compliance issues, including data protection, governance, AML/OFAC, Truth in Lending Act, UDAAP, Equal Credit Opportunity Act, data protection and corporate governance
- Review marketing materials to ensure compliance with applicable regulatory requirements
- Conduct due diligence investigations on critical suppliers, brand partners, and other entities
- Obtain and record declinations from admitted insurance carriers
- Help expand Gaia's US footprint by supporting new market entry initiatives by:
- conducting compliance surveys to understand applicable compliance laws in those states and markets; and
- supporting applications for new insurance and premium financing licenses
You'll be great if
- You have worked in a consumer lending business
- You have 3-5 years' experience in compliance testing, internal audit, or regulatory compliance within the banking or financial services industry, with a focus on consumer lending laws and regulations
- You have the ability and willingness to comprehend and analyze consumer compliance laws and regulations
- You are proactive with a can-do attitude, taking ownership of resolving issues and driving projects
- You ensure you are helping to find solutions to move forward vs. only highlighting regulatory blockers
- You have excellent cross-functional communication abilities in an international environment
- You are eager to learn and thrive in a fast-paced, growth-oriented business setting
- You are a strong individual contributor with effective collaboration skills at all levels within the organization
- You are passionate for creating a world where everyone who wants a family gets a chance to try
The way we work
We're a Series A startup with an incredible amount of work to do, it should be no secret that this is not an easy ride. We've created a supportive but challenging and demanding environment. You need to care, commit and enjoy being outside of your comfort zone. Those that do well are embody our Gaia 4s:
- Be extraordinary at what you do
- Drive or get out of the way
- Them, not you
- When in doubt, be brave
Salary and Benefits
Here at Gaia, our employees are the foundation of our success. We believe it's super important that you are happy, healthy, and motivated.
As such, on top of a competitive market bench-marked salary, we offer private healthcare via Justworks, 401K, fertility support and other benefits.
On top of this, we offer all employees a set up budget when they join and a personal development budget each year to build upon your skills. We're working hard on our reward and recognition framework to make sure that those who are excelling above and beyond get what they deserve.
Our salary band for our Compliance Associate role is between $100-$130k.
Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Diversity and Inclusion
At Gaia, we believe Diverse and Inclusive teams make better products, more successful businesses and help us to be better people.
Gaia counts 32 employees spanning 10+ different nationalities. Gaia's board of directors is composed of founder Nader AlSalim and 2 women — from Kindred Capital and Leila Zegna from KindredCapital and Terese Hougaard. Women are also well represented at the company's C-suite level (COO, CMO, Chief of Staff) and within Gaia's data and engineering team, a traditionally male dominated field.
We strive to create an organisation that welcomes people and does not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
If you're eager for a challenge, want to get stuck in and you're ready to make an impact on other people's lives, apply below!
We aim to respond to all applicants within 1 week. There is no deadline for the application, our Compliance Associate role will be live until filled.
Diversity and Inclusion
At Gaia, we believe Diverse and Inclusive teams make better products, more successful businesses and help us to be better people.
Gaia counts 38 employees spanning 10+ different nationalities. Gaia's board of directors is composed of founder Nader AlSalim and 2 women — from Kindred Capital and Leila Zegna from KindredCapital and Terese Hougaard. Women are also well represented at the company's C-suite level (COO, CMO, Chief of Staff) and within Gaia's data and engineering team, a traditionally male dominated field.
We strive to create an organisation that welcomes people and does not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
If you're eager for a challenge, want to get stuck in and you're ready to make an impact on other people's lives, apply! We aim to respond to all applicants within 1-2 weeks. There is no deadline for the application, the role will be live until filled.
