Compliance Manager - Agency & Partnership - Western & Southern Financial Group

Overview:

Manages the compliance program for insurance sales partnerships, including agents, brokers, managing general agents, third party administrators, and other sales, marketing, and distribution partners. Develops and implements compliance policies and procedures. Works with internal and external partners on compliance and business initiatives. Serves as an insurance regulatory subject matter expert and provides compliance guidance to business unit management and helps to resolve any areas of noncompliance. Works with minimal supervision and is responsible to make a wide range of decisions, escalating to management when necessary.

 

Responsibilities:

Agency & Partnership Compliance Management: 

• Manages the compliance program for insurance sales partnerships, including developing and maintaining compliance guidance for agents, brokers, managing general agents, third party administrators, and other sales, marketing, and distribution partners for life and health products.
• Serves as an insurance regulatory subject matter expert and provides compliance guidance to business unit management; including, compliance requirements for New York Regulation 187; telemarketing and privacy laws; licensing and appointment requirements; background checks; and producer compensation requirements.
• Assists with advertising reviews (e.g., websites, sales scripts and correspondence).
• In consultation with Legal, reviews and revises agency business partner contracts for compliance purposes.
• Serves as a member of the Agency Oversight Committee and represents Gerber Life on Enterprise projects and initiatives, as needed.
• Participates on the Company Compliance Action Team to help implement compliance requirements.
• Conducts and oversees internal and external audits for compliance purposes.
• Develops and implements training modules, as appropriate.

 

Insurance Compliance Management:

• Develops and implements insurance compliance policies and procedures that adhere to legal and regulatory requirements and Company standards.
• Researches and analyzes laws and regulations to provide written guidance and respond to insurance compliance questions.
• Works with internal and external partners to collect and analyze data and timely report to federal and state regulatory agencies, including maintaining a tracking calendar for such regulatory reports and ensuring all responses are accurate and high quality.
• Manages the resolution of exams, audits and inquiries (including complaints, market conduct exams, and surveys).
• Researches and tracks regulatory developments to update compliance policies and procedures
• Record, investigate and escalate alleged non-compliance with laws, regulations, and Company policies for appropriate handling.
• Performs other duties as assigned by management

Qualifications:

Working knowledge of life and health insurance laws, regulations and best practices and/or substantially related experience. Demonstrated effective verbal and written communication skills with the ability to convey information to internal and external clients in a clear, accurate, and concise manner. Demonstrated ability to document procedures and activities in a manner that is understandable. Demonstrate high level of attention to detail and excellent organizational skills. Proven examples of management-level experience leading multiple projects and priorities simultaneously. Proven research, problem-solving and analytical skills. Demonstrated successful experience working as part of a team and collaborative work efforts. Ability to take decisive action.

Work Setting:

This position works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.  Position requires substantial movement of wrist, hands and fingers for continuous computer work.

 

Educational Requirements

• Bachelor’s degree, Advanced degree (preferred)

 

Computer Skills and Knowledge of Hardware & Software Required:

• Knowledge of legal research engines (e.g., Westlaw);
• Ability to learn and use electronic compliance programs (e.g., RegEd (Code and Thomson Reuters Legal Tracker);
• Proficient using SERFF.

 

The salary ranges posted reflect our targeted base pay hiring range for the position. The final determination on base pay for any position will be determined based on multiple factors to ensure pay equity within the organization. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives whereby total compensation may exceed base salary depending on individual performance.

Note: Posted Hiring Salary Range:$110,000-$140,000