Computer Operator, Specialist at Naval Nuclear Laboratory
Charleston, SC
About the Job
Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company encourages diversity and inclusion in all its forms while ensuring the safety and reliability of our nation's naval nuclear reactors, and training the Sailors who operate those reactors in the U.S. Navy's submarines and aircraft carrier Fleets. Looking for a lifetime career? Apply today!
Job Description
The Naval Nuclear Laboratory (NNL) is seeking a highly motivated technical professional to work in the Information Systems & Technology organization located at Nuclear Power Training Unit (NPTU) in Charleston, SC. This organization is responsible for all IT operations supporting classified and unclassified enterprise and shipboard networks at NPTU Charleston. The Computer Operator position requires the ability to apply broad knowledge of principles, practices, and procedures within all aspects of IT operations including IT system hardware and software, help desk administration, troubleshooting, media center, SharePoint, and telecommunications. The successful candidate will work in a technically diverse and dynamic environment directly supporting the training of naval nuclear operators. Job responsibilities include maintaining the on-site help desk (ticket generation, management, support), troubleshooting and assisting customers with resolving hardware and software issues, generating and transferring media between networks, distributing and managing laptops and cellular devices, and maintaining SharePoint sites. The successful candidate must have the ability to prioritize multiple tasks, regularly adjust work planning, provide a high level of customer support, and interface across multiple organizations to support problem resolution.
Required Combination of Knowledge and Skill
- High school diploma or equivalent and a minimum of 10 years of relevant experience; or
- Associate's degree from an accredited college or university in a related field and a minimum of 7 years of relevant experience; or
- Bachelor's degree from an accredited college or university in a related field and a minimum of 2 years of relevant experience.
Preferred Skills
- Demonstrated customer interfaces skills
- Understanding and experience in Help Desk software (e.g., Remedy or ServiceNow)
- Background in SharePoint and MS Office tools
- Experience in Active Directory
- Strong interpersonal and written/verbal communication skills
- Demonstrated ability to troubleshoot and problem solve
- Strong work ethic and desire to learn
- Ability to interface across multiple sites
Compensation and Benefits
- Health, Dental, Vision & Voluntary Benefits
- Disability, Life & Accident Insurance
- 401(k) Savings program & Captial Accumulation Plan
- Personal & Medical Time Off
- Paid Parental Leave
- Flexible Work Schedules
- Tuition Assistance for Eligible Employees
- Student Debt Benefit Personal Time Off Sell Program
- Employee Assistance Program (EAP)
- Wellness Program
- Visit us online to view all NNL benefits!
Pay Range
Salary information provided is a general guide line only. Annual salary is based upon candidate experience and qualifications, as well as market and business considerations
The Naval Nuclear Laboratory is operated for the U.S. Department of Energy (DOE) by Fluor Marine Propulsion, LLC (FMP), a wholly owned subsidiary of Fluor Corporation. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. FMP employees also have an established presence at numerous shipyards and vendor locations. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets. The Naval Nuclear Laboratory is a national asset solely dedicated to the Naval Nuclear Propulsion Program. We rely on the dedication and innovation of our nearly 8000 engineers, scientists, technicians, and support personnel.
All candidates must be U.S. citizens. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter. FMP is a government contractor and maintains a drug free workplace and workforce. All candidates must be able to pass a drug test in compliance with FMP company policy and 10 CFR 707. Marijuana is a Federal Schedule I controlled substance and illegal under Federal Law. Therefore, FMP is required to test for marijuana.
Fluor Marine Propulsion is an Equal Opportunity Employer (Veterans/Disabilities) committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law.
