Computer Support Specialist I - BrightView LLC
Norwood, OH 45212
About the Job
Overview:
This individual is responsible for supporting BrightView employees’ information technology needs. The IT Computer Support Specialist will implement and maintain computing, network, and infrastructure assets for end users.
Responsibilities:Essential Job Duties:
- Primary function of the inventory coordinator will be the setup and tracking of computer systems and peripherals
- Must be well organized, self-motivated, and consistent
- Resolve IT tickets in a timely manner and properly document resolutions.
- When appropriate, work with vendors to resolve any outages or issues.
- Customer service focused, confident dealing with all levels of users
- Team player – ability to work well with team members with diverse skills and abilities
Required Education/Degree:
High school diploma or equivalent
Preferred Certification/License:
A+, N+ or Microsoft 365 Fundamentals all are a plus
Required Work Experience:
1 year experience working in the healthcare industry preferred
1 year experience in customer service preferred
The individual should have experience with the following systems, applications or devices:
- Windows 10 desktop operating systems. Familiarity with Windows 11 a plus.
- Microsoft Office 365
- iOS, and Android Mobile Device Management a plus
Source : BrightView LLC