Concessions Stand Manager- Part Time - Windsor Charter Academy

JOB DESCRIPTION
Concessions Manager

Summary
Responsible for overseeing and managing all aspects of the concession stand during events, ensuring quality service, food safety, inventory control, and staff management.

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Description of Job Tasks
â— Demonstrate a commitment to:
o Understand, appreciate, and make accommodations for student diversity.
o Include and engage families in the student's education.
o Support all Windsor Charter Academy policies, procedures, and expectations.
o Provide personal and professional excellence.
â— Develop and implement opening and closing procedures for events, ensuring team members follow these protocols.
â— Train and supervise concession team members, ensuring they adhere to school and health department policies and procedures.
â— Verify inventory before and after events to ensure accuracy.
â— Manage purchasing, including completing purchase orders, ordering products, picking up orders, and stocking the concession stand.
â— Set pricing for concession items to maintain a balanced budget.
â— Maintain and track inventory and sales through the POS system.
â— Verify deposits and inventory after each event to ensure accountability.
â— Schedule concession workers and address performance concerns, communicating them to the Athletic Director as needed.
â— Fill in for unstaffed shifts to ensure the concession stand remains fully operational and meets guest satisfaction standards for speed of service.
â— Oversee cleanliness, product quality, customer service, and food safety at all times.
â— Obtain necessary certifications for food service operations.
â— Assist in other areas of the Concessions department as directed by the Athletic Director.
â— Provide excellent guest service in a fast-paced environment.
â— Greet and assist patrons attending athletic events.
â— Balance the cash box at the end of events to ensure financial accuracy.
â— Utilize problem-solving and conflict-resolution skills as needed.
â— Attend work and arrive in a timely manner.

Education and Related Work Experience
â— One year of related experience preferred
â— Experience working with students in a school setting preferred Licenses, Registrations or Certifications
â— Criminal background check required for hire
â— CPR and first aid training will be required at hire

Technical Skills, Knowledge & Abilities
â— Possess the following skills:
o Oral and written communication skills
o Conflict resolution skills
o English language skills
o Math skills
o Interpersonal relations skills
o Critical thinking and problem-solving skills
â— Maintain confidentiality in all aspects of the job.
â— Maintain honesty and integrity in all aspects of the job.
â— Adhere to attendance requirements, including regular and punctual employee presence.
â— Recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator.
â— Work supportively with other teachers, staff, and administrators to provide an effective learning environment.
â— Communicate with students, parents/guardians, staff, and community members.
â— Communicate, interact, and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
â— Be a part of and work with a team.
â— Manage multiple priorities.
â— Manage multiple tasks with frequent interruptions, use time efficiently, demonstrate attention to detail, follow instructions, and respond to management direction.

Materials and Equipment Operating Knowledge
â— Personal computers, peripherals, and media equipment
â— Typical office equipment