Concierge - Harbor Group Management

Job Title: Concierge

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY : In the Concierge role, you will be responsible for providing excellent customer service to residents, guests, and prospects.

ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Create an amazing customer service experience for residents, guests, and prospects.
• Greet prospective and current residents with professionalism and care.
• Answer phones, take messages, deliver packages, escort guests, and assist with maintenance requests.
• Ensure that the highest quality of the community is maintained.

QUALIFICATIONS :

• 1-2 years of related experience.
• Top-notch customer service skills
• Demonstrated time management and organizational skills.

• Must be able to provide information, direction, and instruction using excellent verbal and written communication skills.
• Attention to detail.

WHAT WE OFFER:

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Personal Time & Holidays
• Flexible Spending Accounts
• Free Long-Term Disability
• Free Life Insurance
• Short Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Health Finance Program
• Employee Apartment Discount
• Employee Referral Program
• Employee Recognition & Awards
• Employee Assistance Program
• Volunteer & Community Service Opportunities
• Tuition Reimbursement