Concierge (Hospitality Host) - Kings Harbor Multicare Center

At Kings Harbor Multicare Center, we provide long-term and short-term skilled nursing care for more than 700 residents. Located in the Pelham Gardens neighborhood of the Northeast Bronx, we are easily accessible to major highways and public transportation.

We are seeking a full-time Concierge to ensure the highest quality interaction with our lovely residents at all times. We are looking for a polished individual with great energy, who enjoys working with the geriatric population and can provide a great customer service experience while using discretion at all times.

This is a full-time position that requires 1 weekend day with benefits and company perks.

·         Clear and confident speaking voice

·         Must be able to communicate fluently in English, both orally and in written communication.

·         Have excellent follow-up skills

·         Actively greet and welcome all new arrivals with warmth and kindness

·         Meet with residents on a daily basis

·         Must be alert and attention to details, situations, and emergencies

·         Tour the facility to prospective residents and family members

·         Respond to all residents, family members, and team members’ requests in a polite, professional, and timely fashion.

·         Report any issues or concerns to the Assistant Administrator in a timely manner.

Requirements:

2 years of experience in a similar role, preferably in a health care setting.