Concierge - Lansdowne Village

At Lansdowne Village, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Lansdowne Village partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Lansdowne Village.

Pay, Benefits and Perks of Concierge:

• Competitive Pay Based on Experience.
• Shift Differential Pay (at participating locations)
• Paid Time Off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work! (full-time only)
• Earn PTO+ for every quarter of perfect attendance (full-time only)
• 6 Observed Holidays with premium pay or leave + 1 Floating Holiday for full-time employees
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees
• Have fun with contests and employee appreciation events every month

Essential Functions of Concierge:

• Room checks- OPEN ROOMS to make sure they are tour ready and move in ready
• Identify and prepare for pending admissions-work close with the marketing and admissions department
• Identify and prepare for pending discharges-work with Social Services on this
• Review the daily menu-check on residents needs/wants
• Answer call lights
• Schedule with families on admission the 72-hour meeting and attend them as well
• Assist dietary and nursing on passing of snacks if needed
• Make sure when making rounds that the lounge areas look neat and friendly-no trash, outdated material, clean etc.
• Maintain a “look who is going home” message board outside the therapy area (if resident gives their approval)-these are success stories to share
• Answer all questions a family or resident may have (if not able to answer, tell them you will find the answer or have the department follow up with them to answer their questions
• Notify resident about center activities (i.e., bingo, cooking, entertainment, etc.)
• Check equipment in the rooms
• Make sure the rooms are clean
• Additional jobs as assigned

 Qualifications of Concierge:

• High School Diploma or general equivalency is preferred
• Must have valid CNA license in the state of Missouri
• 1 year of experience is preferred
• Candidates must maintain a working email address and phone number for employer communication.
• Organization and management skills
• Basic Computer Skills

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information