Condition Report Writer - Norwalk Auto Auction

Overview

Condition Report Writer helps ensure the overall efficiency, of our body estimations and appraisals by providing timely, accurate, and customer-approved estimates for repair work.  He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.

The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience.  He or she has an unrestricted driver's license and a clean driving record and a strong technical and customer service performance record.  Excellent communication and interpersonal skills and good computer skills are required.  A certification or designation in the field of automotive repair is a plus.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Prepares estimates & appraisals for body work according to company, insurance company, and industry standards.
• Take pictures of vehicles that are being inspected.
• Perform the automotive body work process which includes interior as well.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Maintains work area in a neat and organized manner.
• Follows all company policies, procedures and safety policies.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
• Performs other duties as assigned.

Qualifications

• 1+ year body work or automotive estimation and appraisal experience required.
• Ability to work outdoors with consistent physical movement to give estimates on the overall condition which includes wear and tear of automotive product.
• I pad estimating capability along with Excel and Word proficiency.
• Certification or designation in the field of automotive repair a plus.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• Safety and customer service oriented.
• High school diploma or GED required; some post high school education or training preferred.
• Must conduct oneself in a professional manner.
• Unrestricted California driver's license and clean driving record.