Conference Room Coordinator at Chenega Corporation

Conference Room Coordinator

Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  

Articus Solutions, LLC is a certified ANC 8(a), Small Disadvantaged Business (SDB) headquartered in Colorado Springs, Colorado. We provide world-class Engineering, Integrated Hardware and Software, Advisory & Assistance Services (A&AS), Program & Project Management, Subject Matter Experts, Financial & Administrative Services, and Records Management Services. Articus has extensive experience supporting customers throughout the US and around the globe and is a wholly owned subsidiary of Chenega Corporation. 

The USAID Annex (UA) and Ronald Reagan Building (RRB) have large conference centers that will be utilized by the entire Agency. The creation of these resources requires a cultural change in the way that USAID operates and will require a full-time resource to manage each of these spaces. The Conference Room Coordinator is essential to the overall success of the conference center and the driving force in making this resource customer-friendly and easy to use. The ideal Coordinator is a proactive problem-solver, detail-oriented, and customer service-driven individual with the ability to ensure USAID employees and their guests thrive in their usage of large conference rooms in both the UA and the RRB.

Responsibilities

• Ensure all occupancy protocols for tenants and visitors of the UA and RRB are met.
• Oversee space reservations for the UA and RRB conference and training facilities.
• Serve as a resource for employees who need assistance in making, changing, checking into, or managing reservations either in person or remotely.
• Work alongside building management to ensure common areas and shared resources are maintained in an operable status. This includes but is not limited to ensuring the following meeting supplies are available:
  • Whiteboards and whiteboard markers
  • Cabling for technology is present
  • Paper and staples are provided for printers/copiers
• Shared workspaces are in a clean and usable condition
• Placing tickets for room configuration
• Coordinating with building movers
• Pull reports to support the preparation of space utilization reports and support actions based on the studies to improve building operations and/or employee performance.
• Partner with the Office of Civil Rights and Diversity (OCRD) to understand and support reasonable accommodation requests and work to execute approved reasonable accommodations.
• Partner with the Office of the Chief Information Officer in the Bureau for Management (M/CIO) to be knowledgeable, trained, and able to support the full usage of the technology within a conference room, including but not limited to:
  • Projectors
  • Phones
  • Webcams
  • VTC
  • TV screens
  • Internet access
  • Virtual meeting software, etc.
• Support conference room users in troubleshooting technology and equipment issues.
• Serve in an administrator role for the Google Calendar reservation system with the ability to triage meetings as needed.
• Support requests for reservation system data or conference room usage data to support agency understanding of tenant behaviors and inform future space management practices, policies, and protocols.
• Pull data from the reservation system and any other utilization documentation to support the space planning strategy.
• Perform various special projects supporting the changing, evolving, and maturing business practices related to the use of a conference center in a smart occupancy building.
• Identify topics of major concern that must be addressed by leadership in the Bureau for Management.
• Work with higher-grade specialists to ensure these problems or issues are brought to the attention of the appropriate program officials within the building management team.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent required
• 3+ years of conference room management is preferred
• Background check with the ability to obtain a Secret clearance

Knowledge, Skills, and Abilities:

• Knowledge of the following:
  • Reservation system and available data and/or other systems to support data management related to conference center usage
  • Tenant space utilization and analysis of needs
  • M/MS-related roles sufficient to advise on the execution of:
    • Facilities management
    • Building operations and maintenance requirements
    • Impacts on building occupants
  • Life cycle approaches to facilities asset management
  • Health and safety hazards applicable to facilities including:
    • Life Safety
    • Electrical
    • Confined spaces
    • Fall protection
    • Other potential exposures
  • Property risk including:
    • Fire protection
    • Wind
    • Flood
    • Seismic
    • Other potential exposures
  • Safety, health, and fire protection requirements in construction, O&M, and custodial contracts
  • Building physical security requirements and risk mitigation, building access procedures, and response
  • Network, space management, virtual communications, as well as new technologies
  • Building automation systems, CAFM, Google Calendar (reservation system), and other data and technology resources and information
  • UA and RRB Agency resources:
    • Operational protocols and its conference center technologies
    • Major issues
    • Goals and objectives
    • Work processes
    • Administrative operations
  • Basic emergency management including:
    • OEP's
    • Evacuations
    • Sheltering in place
    • Active shooter
• Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness
• Skills in:
  • Customer-oriented troubleshooting and planning
  • Industry Awareness
  • Innovations and impacts
• Strong customer service skills to enable individuals to successfully engage with conference center users
• Interpersonal and negotiating skills to maintain building operations and tenant/customer satisfaction
• Ability to travel
• Ability to pull conference center utilization data to inform decisions regarding space management
• Ability to plan space reorganizations to accommodate changing tenant requirements
• Ability to resolve problems relating to space assignment and use
• Ability to communicate protocols one-on-one, in a small group, in a large forum, and over virtual mediums
• Ability to negotiate with all levels of employees to ensure space occupancy is appropriately managed within the properties of USAID’s operational protocols
• Ability to make on-the-spot decisions regarding the utilization of space and communicate those decisions in a manner that maintains tenant/customer service by supporting those adversely affected by the decision.

How you’ll grow  

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.  

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.  

Benefits  

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  

Learn more about what working at Chenega MIOS can mean for you.  

Chenega MIOS’s culture  

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.  

Corporate citizenship  

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  

Learn more about Chenega’s impact on the world.  

Chenega MIOS News- 

Tips from your Talent Acquisition Team  

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  

Chenega MIOS web site - 

Glassdoor - 

LinkedIn - 

Facebook - 

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Our wide range of benefit options is designed to support and protect employees and their families. Based on eligibility, benefits include medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement. Positions covered by the McNamara-O'Hara Service Contract Act, Davis-Bacon Act, or a Collective Bargaining Agreement (CBA) will comply with the statute or CBA requirements.

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Native preference under PL 93-638.

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