Conference Services Manager - Limelight Denver - Limelight Hotels

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Summary 
The Conference Services Manager is a versatile position working with all elements of conference service events.  The position will oversee the smooth operation of individual conferences, support some vendor relations, and support overall conference services operations.

The budgeted salary range for this position is $58,000-$67,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

Job Posting Deadline  
Applications for this position will be accepted until September 30, 2024. 

Essential Job Functions
•    Create the on-property desired event to meet and exceed clients' needs and expectations
•    Collaborate with other departments such as banquet, culinary, and housekeeping to ensure each piece of the event is successfully designed and accomplished
•    Audit time and labor daily to ensure payroll and daily labor report accuracy
•    Design innovative set-ups, menus, and activities for groups and quickly problem solve developing alternatives when an event issue arises
•    Facilitate pre and post-event meetings with group planner and the full hotel team to ensure flawless execution of each event
•    Demonstrate a thorough working knowledge of sales techniques including negotiating and closing skills, as well as, upselling
•    Manage audio/visual needs and equipment and operate audio/visual as a profit center
•    Monitor group room blocks and pick up generating detailed resumes for all hotel operating departments
•    Develop relationships with outside vendors to ensure client satisfaction for all events/groups
•    Ensure a safe and healthy environment for our guests following all hotel policies and procedures
•    All other duties as assigned

•    Bachelor’s degree preferred
•    Two years related working experience 
•    Flexibility to work in a fast-paced environment with constant changes
•    Ability to communicate with multiple heads of departments and vendor leads
•    Experience in consensus building, decision making, and prioritization 
•    Trust in handling confidential information and correspondence
•    Ability to work independently with little instruction or supervision 
•    Proficient in Microsoft Office and specifically Excel 
•    Demonstrated ability in analysis, planning, coordination and data management
•    General office/administrative/budget experience

Supervision Given and Received 
Given: Exercises direct supervision over group sales team with the Limelight Director of Sales. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Received: Works under the general supervision of Director of Catering & Conference Services. Receives continuing or individual assignments according to supervisor’s directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.   

Work Environment and Physical Demands 
•    While in office: Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements. No adverse or hazardous conditions. Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance.
•    While supporting events: Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time. Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces. Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50).

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits: 
Enrollment dates differ across the various programs.   

• Health, Dental, and Vision Insurance Programs 
• Flexible Spending Account Programs 
• Life Insurance Programs 
• Paid Time Off Programs 
• Paid Leave Programs 
• 401(k) Savings Plan 
• Employee Ski Pass and Dependent Ski Passes  
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Skiing Company, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One/ Aspen Skiing Company / Aspen Ventures/ Aspen Hospitality is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen One, Aspen Skiing Company, ASPEN Ventures & Aspen Hospitality will no longer require all active employees to be fully vaccinated in the workplace.