Conference Services Manager (Sales & Catering) - AT&T Hotel & Conference Center

The Conference Services Manager will manage the daily operations of the Conference Planning function for the Conference Center. 

The right individual will effectively plan trainings and meetings from start to finish while keeping the customers and operation in mind by maximizing both revenue and space utilization. The Conference Services Manager will confer with customers and team members in all phases of their meeting/conference to ensure complete customer satisfaction.

AT&T Hotel and Conference Center is located on-campus, just steps away from UT Tower. We are part of Compass Group USA and FLIK Hospitality, offer wonderful benefits at 60 days (salaried employees) and great daily benefits such as secure 24/7 garage parking on-site (subsidized) and daily employee meals for free. 

*scroll down to bottom of job description to get link to apply with Compass careers directly.

EXAMPLE OF DUTIES:

1. Must effectively plan and communicate to all departments the expressed need of the customer.
2. Work directly with the Director of Conference Services to ensure all catering options/menus are presented to the customer accurately and effectively.
3. Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team.
4. Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer based system immediately.
5. Work closely with the Audio Visual team to ensure room set-ups, AV needs, and special requests.
6. Take special events and theme parties at the conference center to a new level, thereby increasing revenue.
7. Assist the General Manager in analyzing all aspects of the conference center operation and report back on any aspect that does not seem to be functioning properly.
8. Engage in educational and team building activities to strengthen personal value and departmental relationships.
9. Maintain accurate data in sales/catering software to update system as business dictates.
10. Complete, distribute and maintain Banquet Event Orders (BEO's) and other operational directives.
11. As frequency dictates, conduct BEO meetings to ensure inter-departmental understanding of and proper execution of each event.

EDUCATION

BS degree preferred but not necessary if employee has related conference services experience.

EXPERIENCE, LICENSES OR CERTIFICATES
Minimum of 2 years hotel or conference center experience.
Previous hotel Conference Services Manager experience preferred.
Certified Meeting Planner (CMP) designation preferred.
 

*TO BE OFFICIALLY CONSIDERED FOR THE ROLE, APPLY DIRECTLY WITH COMPASS GROUP (copy and paste this link): https://jobs.compassgroupcareers.com/job-invite/1360717/

The Benefits working at AT&T Hotel and Conference Center

• Paid Vacation Days
• Annual Merit Increases
• 11 Paid Holidays
• Performance Awards $
• Free Shift Meals
• Paid Daily Breaks
• Lockers & Locker Rooms with Showers
• Discount Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

Benefits are available for Full-time and Part-time Associates!

• Group Medical Insurance                 Dental Insurance
• Flexible Spending Account               Vision Insurance
• STD & LTD Insurance                       Disability Insurance
• Accident & Life Insurance                 401LK Plan w/ Company Match
• Paid Sick or Personal Days               Paid Bereavement Days

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

*AT&T Hotel and Conference Center participates in E-verify. Applicants must have valid and current authorization to legally work in the U.S.

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