Configuration/Project Management Analyst - ITC Federal, Inc.

JOB TITLE: Configuration/Project Management Analyst

GOVERNMENT AGENCY: DOJ EOIR

POSITION INFORMATION: Full-time

LOCATION: Falls Church, VA; Hybrid (3 days onsite/2 days telework); Initial 8 weeks will be onsite due to current site requirements

POSITION TIMING: Position requires candidate to obtain a DOJ Public Trust clearance which can take 4-6 weeks to process and must be complete prior to starting employement  

BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off 

ITC Federal is seeking a motivated, career and customer-oriented Configuration/Project Management Analyst to join our team in Falls Church, VA. This is a hybrid position, supporting the US government. Regular weekly schedule will be 3 days working on site and 2 days working remote. The initial 8 weeks of employment will be 100% onsite due to current site requirements. This is a fast-paced work environment that offers the opportunity to utilize hands-on experience with a variety of IT solutions to solve mission-critical problems supporting the US government.

ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ITC, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. 

• Provides configuration management planning.
• Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits
• Regulates the change process so that only approved and validated changes are incorporated into the environment.
• Manage small to medium size projects such as hardware and software upgrades.
• Adhere to the Configuration Management (CM) requirements pertaining to hardware identification, change control and status
• Assure the continuity of product design configuration by reviewing and analyzing initial drawings/documents and implementing subsequent approved engineering changes in relation to drawings/documents
• Support the IT team in drafting Standard Operating Procedures
• Ensure all infrastructure, hardware and software changes are documented in ServiceNow, reviewed and approved before implementation.
• Run a daily standup call with IT team to discuss daily initiatives and summarize those activities in a daily email.
• Assist program personnel in the preparation of complex engineering change proposals (ECP) and related documents resulting from a change request
• Develop and maintain effective working relationships with functional personnel in all aspects of the IT organization.
• Maintain repository of SOP’s, Design Documents, and baseline images.
• Maintain configuration management database (CMDB) and system documentation
• Process on a regular cycle discrepancy reports, requirements, build reports, investigation reports, request for changes and operation change requests
• Assist in changes to the CM process, responsible for establishing and maintaining both new and existing schedules

• Ability to obtain a DOJ Public Trust clearance (must be obtained prior to start date)
• Experience in a CM, Quality Assurance, Change Management, and/or Audit role, particularly on a large system
• Experience developing and maintaining installation procedures and documenting standard configuration settings for hardware and software systems
• Experience tracking software, hardware, and configuration status for software development systems, test environments, and operational sites
• Ability to multi-task, complete tasks without direct supervision, and function effectively in a dynamic, fast-paced environment
• Demonstrated ability to successfully work and communicate with and adapt to personnel at all levels and technical disciplines (software developers, test engineers, system engineers, etc.)
• Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)
• Experience with Agile development methodologies
• PMP, Preferred 

WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.

• The person in this position must be able to remain in a stationary position 50% of the time. Regular movement around the campus of large immigration courts is required throughout the day to provide hands-on support to customers. 
• The person in this position must have the ability to lift and move IT equipment weighing up to 50 pounds.

ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.