Connected Experiences Product Sales - Senior Sales Specialist at Verizon
York, PA 17401
About the Job
When you join VerizonYou want more out of a career
A place to share your ideas freely — even if they’re daring or different
Where the true you can learn, grow, and thrive
At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy
We do what we love — driving innovation, creativity, and impact in the world
Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins
In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always
Want in? Join the V Team Life.Verizon’s Connected Experiences practice helps our clients take full advantage of key Verizon assets that drive end-to-end technology solutions for our customers to transform their businesses and deliver better business outcomes
We are seeking a dynamic, results-driven enterprise sales specialist focused on selling our market-leading advisory and consulting services with advanced solutions that address complex challenges and drive optimal customer and employee experiences. This sales individual will focus on leading our customers through significant cloud transformations for our workplace modernization, voice security, and customer experience solutions
As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients
Advisory and consulting services will be a primary door opener to take customers on these transformational journeys and you will play a pivotal role in helping clients transform their calling, collaboration, and customer experience operations by offering them innovative technology solutions that improve efficiency, enhance customer experiences, deliver end-to-end security, and drive growth
Additionally, you’ll collaborate with account teams and Verizon’s consulting services teams to develop strategic plans and guide clients on their technology strategies and project execution
Together, we deliver innovative solutions that connect people across the globe, and you’ll be a part of making that happen. Key Responsibilities:Prospecting and Lead Generation: Identify and target enterprise accounts, focusing on building relationships with key business decision-makers (C-suite, IT, business line and operations leaders) in need of an incremental or complete contact center and calling/collaboration transformation that allows Verizon to get an entry into customers with advisory services. Consultative Selling: Use a consultative sales approach to understand the customer’s business objectives, challenges, and requirements
Offer tailored advisory solutions that improve customer experience, optimize operations, and drive business value.Solution Expertise: Become a subject matter expert on our advisory services, customer experience, contact center, voice security, and calling/collaboration solutions, including cloud-based platforms, AI-driven customer interactions, workforce optimization, omnichannel integration, and analytics.Sales Strategy Development: Work closely with internal stakeholders (sales teams, sales engineers, product teams, pricing/contract teams and consulting services) to develop customized sales strategies for each client, aligning with their business needs and growth objectives to capture new logos.Pipeline Management: Manage the full sales cycle, from lead generation to contract negotiation and closing, ensuring that sales goals and revenue targets are met or exceeded.Market Research: Stay current with industry trends, competitive landscape, and emerging AI and digital technologies in calling, voice security, and contact center solutions, leveraging this knowledge to advise clients and differentiate our offerings with end-to-end solutions. Customer Relationship Building: Establish and nurture long-term relationships with clients to position the company as a trusted advisor and preferred partner for future growth opportunities.Collaboration: Partner with marketing, product, and account teams to support the development of go-to-market strategies, sales collateral, and demand-generation activities. Meeting and exceeding assigned sales targets and initiatives. You’ll need to have: Bachelor’s degree and four or more years of work experience selling consulting services.Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.Proven track record of success in enterprise sales, with experience in selling complex solutions to mid and large enterprises (preferably in contact center or customer experience technology).Strong understanding of contact center technologies, including cloud platforms, AI, omnichannel solutions, and customer service software.Ability to effectively communicate and build relationships with senior-level executives, presenting both technical and business-focused value propositions.Exceptional consultative selling, negotiation, and closing skills.Experience in managing complex sales cycles and navigating large enterprise environments.Strong interpersonal and communication skills, with the ability to influence and lead conversations with clients.Ability to work collaboratively in a fast-paced, team-oriented environment.Even better if you have:Experience with contact center technologies such as AWS Connect, Genesys, Cisco, or similar platforms.Sold strategic enterprise solutions encompassing IP Telephony (SIP), VolP/PBX, IP Consulting, Voice Security, Professional Services, or Outsourcing in a commissioned based environment.Bachelor’s degree in Business, Information Technology, or a related field.This is a high-impact role offering the opportunity to influence the future of customer experience for some of the largest organizations in the world
If you’re passionate about technology and sales and if Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.Where you’ll be workingIn this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.Scheduled Weekly Hours40Equal Employment OpportunityWe’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status
At Verizon, we know that diversity makes us stronger
We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging
We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best
Check out our diversity and inclusion page to learn more.Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon
From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package
For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C
work location, the compensation range for this position is between $133,000.00 and $247,000.00 annually based on a full-time schedule
The salary will vary depending on your location and confirmed job-related skills and experience
This is a commission based position with the potential to earn more
For part time roles, your compensation will be adjusted to reflect your hours.SummaryLocation: Basking Ridge, New Jersey; Ashburn, Virginia; New York, New York; Boston, MassachusettsType: Full time
A place to share your ideas freely — even if they’re daring or different
Where the true you can learn, grow, and thrive
At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy
We do what we love — driving innovation, creativity, and impact in the world
Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins
In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always
Want in? Join the V Team Life.Verizon’s Connected Experiences practice helps our clients take full advantage of key Verizon assets that drive end-to-end technology solutions for our customers to transform their businesses and deliver better business outcomes
We are seeking a dynamic, results-driven enterprise sales specialist focused on selling our market-leading advisory and consulting services with advanced solutions that address complex challenges and drive optimal customer and employee experiences. This sales individual will focus on leading our customers through significant cloud transformations for our workplace modernization, voice security, and customer experience solutions
As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients
Advisory and consulting services will be a primary door opener to take customers on these transformational journeys and you will play a pivotal role in helping clients transform their calling, collaboration, and customer experience operations by offering them innovative technology solutions that improve efficiency, enhance customer experiences, deliver end-to-end security, and drive growth
Additionally, you’ll collaborate with account teams and Verizon’s consulting services teams to develop strategic plans and guide clients on their technology strategies and project execution
Together, we deliver innovative solutions that connect people across the globe, and you’ll be a part of making that happen. Key Responsibilities:Prospecting and Lead Generation: Identify and target enterprise accounts, focusing on building relationships with key business decision-makers (C-suite, IT, business line and operations leaders) in need of an incremental or complete contact center and calling/collaboration transformation that allows Verizon to get an entry into customers with advisory services. Consultative Selling: Use a consultative sales approach to understand the customer’s business objectives, challenges, and requirements
Offer tailored advisory solutions that improve customer experience, optimize operations, and drive business value.Solution Expertise: Become a subject matter expert on our advisory services, customer experience, contact center, voice security, and calling/collaboration solutions, including cloud-based platforms, AI-driven customer interactions, workforce optimization, omnichannel integration, and analytics.Sales Strategy Development: Work closely with internal stakeholders (sales teams, sales engineers, product teams, pricing/contract teams and consulting services) to develop customized sales strategies for each client, aligning with their business needs and growth objectives to capture new logos.Pipeline Management: Manage the full sales cycle, from lead generation to contract negotiation and closing, ensuring that sales goals and revenue targets are met or exceeded.Market Research: Stay current with industry trends, competitive landscape, and emerging AI and digital technologies in calling, voice security, and contact center solutions, leveraging this knowledge to advise clients and differentiate our offerings with end-to-end solutions. Customer Relationship Building: Establish and nurture long-term relationships with clients to position the company as a trusted advisor and preferred partner for future growth opportunities.Collaboration: Partner with marketing, product, and account teams to support the development of go-to-market strategies, sales collateral, and demand-generation activities. Meeting and exceeding assigned sales targets and initiatives. You’ll need to have: Bachelor’s degree and four or more years of work experience selling consulting services.Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.Proven track record of success in enterprise sales, with experience in selling complex solutions to mid and large enterprises (preferably in contact center or customer experience technology).Strong understanding of contact center technologies, including cloud platforms, AI, omnichannel solutions, and customer service software.Ability to effectively communicate and build relationships with senior-level executives, presenting both technical and business-focused value propositions.Exceptional consultative selling, negotiation, and closing skills.Experience in managing complex sales cycles and navigating large enterprise environments.Strong interpersonal and communication skills, with the ability to influence and lead conversations with clients.Ability to work collaboratively in a fast-paced, team-oriented environment.Even better if you have:Experience with contact center technologies such as AWS Connect, Genesys, Cisco, or similar platforms.Sold strategic enterprise solutions encompassing IP Telephony (SIP), VolP/PBX, IP Consulting, Voice Security, Professional Services, or Outsourcing in a commissioned based environment.Bachelor’s degree in Business, Information Technology, or a related field.This is a high-impact role offering the opportunity to influence the future of customer experience for some of the largest organizations in the world
If you’re passionate about technology and sales and if Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.Where you’ll be workingIn this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.Scheduled Weekly Hours40Equal Employment OpportunityWe’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status
At Verizon, we know that diversity makes us stronger
We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging
We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best
Check out our diversity and inclusion page to learn more.Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon
From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package
For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C
work location, the compensation range for this position is between $133,000.00 and $247,000.00 annually based on a full-time schedule
The salary will vary depending on your location and confirmed job-related skills and experience
This is a commission based position with the potential to earn more
For part time roles, your compensation will be adjusted to reflect your hours.SummaryLocation: Basking Ridge, New Jersey; Ashburn, Virginia; New York, New York; Boston, MassachusettsType: Full time
